- HEP Plumbing
- Tankless Water-heater Installations

Tankless Water-heater Installations
Tankless Water-heater Installations | Tankless Water Heater Install | Plumbing | Kingston
Enjoy endless hot water, lower energy bills, and valuable space savings when you call HEP for a professional tankless water heater install in Kingston. Our certified plumbers remove bulky, outdated tanks and replace them with sleek, high-efficiency units that heat water on demand—so you only pay for what you use. From helping you choose the right model to handling permits and hauling away your old heater, we make every step seamless and mess-free.
Kingston homeowners trust HEP because we show up on time, respect your home, and back our workmanship with industry-leading warranties. Whether you’re upgrading for comfort, energy savings, or because your old tank finally quit, we’ll have your new system delivering endless hot water the very same day. Book your installation today and feel the HEP difference every time you turn on the tap.
FAQs
What are the main benefits of switching to a tankless water heater in Kingston’s climate?
Tankless (on-demand) heaters warm water only when a tap opens, eliminating the 24-hour standby losses of a storage tank. In Kingston’s four-season climate, that translates into energy savings of 20-40 % a year, endless hot water for large families, and a unit that is roughly the size of a carry-on suitcase—freeing up basement space. Because there is no tank, there is also no risk of catastrophic tank ruptures or leaks that can flood a home.
How long does a typical tankless water-heater installation take?
For most homes we can complete the removal of the old tank, rerouting of water lines, venting, gas-line or electrical upgrades, commissioning, and cleanup in 4–6 hours. Complex jobs—such as moving the unit to a new location or upsizing the gas meter—may extend the work to a full day. We schedule a pre-site visit so you’ll know the exact timeline before installation day.
Will my existing gas or electrical service support a tankless unit?
Natural-gas models generally need a ¾-in gas line and 120 V power for the control board and fan. During the site visit we check your gas meter capacity and line size; if an upgrade is necessary we coordinate the work with Utilities Kingston or Enbridge Gas. Electric tankless units require 150–200 A service and multiple 40–60 A breakers—rare in older Kingston homes—so we typically recommend gas units unless you already have a high-capacity panel.
How much can I expect to save on energy bills after installing a tankless heater?
Households that use 150–200 L of hot water daily often see gas savings of $90–$150 a year, while larger families can save $200 or more. Electric models save 15–25 % compared with storage tanks. Savings vary with water-use habits, the efficiency rating of the unit (look for ≥0.95 UEF), and Kingston’s current utility rates, but most customers recoup the price difference over 6–8 years.
Do tankless water heaters require regular maintenance?
Yes. Kingston’s municipal water is moderately hard (110–150 ppm), so mineral scale can build up inside the heat exchanger. We recommend an annual service that includes descaling (vinegar or citric acid flush), cleaning of the inlet screen, checking venting and gas pressures, and updating firmware. The visit takes about one hour and keeps your warranty valid, maintains efficiency, and extends the unit’s 20-plus-year lifespan.
Are there rebates or incentives available in Kingston for going tankless?
Homeowners connected to natural gas may qualify for up to $250 through the Enbridge Home Efficiency Rebate Plus program when replacing an 0.80-UEF-or-lower tank with a ≥0.95-UEF tankless model. Additional incentives of $600 are available if the upgrade is part of a whole-home energy retrofit under the Canada Greener Homes Initiative. We provide all the paperwork, serial numbers, and efficiency certificates needed to submit your claim and maximize your savings.