Licensed Plumbers
Licensed Plumbers | Tank Water Heater | Plumbing | Kingston
When you turn to HEP’s licensed plumbers in Kingston, you’re choosing professionals who know every nut, bolt, and burner inside a tank water heater. From the moment we arrive, we get to work diagnosing issues, flushing sediment, or installing the latest high-efficiency models—all with clear pricing and tidy workmanship that leaves your home as spotless as we found it. Our crews are local, background-checked, and fully certified, so you can relax while the hot water keeps flowing.
Whether you need a swift repair before the morning rush, a full replacement that lowers utility bills, or proactive maintenance to extend the life of your system, HEP delivers same-day solutions backed by industry-leading warranties. We carry trusted brands on our trucks, offer 24/7 emergency response, and explain every option in plain English—no jargon, no surprises. Call today and feel the difference true hometown service makes.
FAQs
How can I tell if my existing tank water heater in Kingston needs repair or full replacement?
Watch for signs such as rusty-coloured hot water, rumbling or popping noises, water pooling around the tank, or a drop in hot-water volume. Most tank units last 8–12 years; if yours is in that range and showing any of these symptoms, replacement is often more cost-effective than repeated repairs. Our licensed plumbers can run a quick diagnostic—including checking the anode rod and thermostat—to confirm the best course of action.
What tank size should I choose for my home or cottage in Kingston?
Tank capacity is based on your peak-hour demand. A family of 1–2 usually needs a 30–40 gal (115–150 L) tank, 3–4 people generally require 40–50 gal (150–190 L), and larger households or homes with deep soaker tubs may need 60 gal (225 L) or more. We also factor in Kingston’s colder inlet-water temperatures in winter, which reduce a heater’s first-hour rating, so sizing slightly larger is often advisable.
How long does a typical tank water heater installation take, and will my water be off all day?
For a like-for-like gas or electric replacement, our two-person crew usually needs 2–4 hours on site. Water is turned off for roughly one hour while we disconnect the old unit, tie into existing plumbing, and pressure-test the new connections. If venting or electrical upgrades are required, add another 1–2 hours. We schedule work to minimise downtime so you have hot water again the same day.
Are high-efficiency or ENERGY STAR® tank models worth the investment?
Yes—especially given Ontario’s rising utility rates. High-efficiency gas tanks use advanced flue baffles or powered exhaust to achieve energy factors up to 0.70, compared with 0.55–0.60 for standard models, saving 10–20 % on gas bills. Electric heat-pump hybrid tanks can slash energy use by up to 60 %. We provide payback calculations based on Kingston Hydro and Enbridge rates so you can see the projected savings before you decide.
Do you offer 24/7 emergency service if my water heater ruptures or stops heating at night?
Absolutely. Our licensed plumbers are on call around the clock for Kingston and surrounding areas, including Amherstview, Gananoque, and South Frontenac. We carry common replacement parts—thermocouples, gas valves, elements, and thermostats—on our service vans and can usually restore hot water on the first visit. If the tank has burst, we can isolate the water, remove the failed unit, and install a new one the same or next day, depending on inventory.
Are your plumbers fully licensed and insured, and what warranties do you provide?
All our technicians hold valid Ontario College of Trades 306A (Plumber) Certificates of Qualification and TSSA gas-fitter licences. We carry $5 million in liability insurance and are WSIB-registered. Tank water heater installations come with the manufacturer’s 6- to 12-year tank warranty plus our own 2-year labour guarantee. Extended parts-and-labour coverage up to 10 years is available for an additional fee.