Licensed Plumbers
Licensed Plumbers | Main Line Issues | Plumbing | Kingston
When sluggish drains turn into backyard geysers, Kingston homeowners know it’s time to call HEP’s licensed plumbers. We combine decades of experience with cutting-edge video inspection and hydro-jetting to pinpoint and clear main line issues fast, protecting your foundation, landscaping, and peace of mind. From tree-root intrusions to aging clay pipes, our local team is equipped to handle the unseen problems that lie beneath your property—24/7, with transparent pricing and genuine small-town courtesy.
Choose HEP for a start-to-finish solution: we diagnose, repair, and restore, all while keeping disruption to a minimum. Whether you’re facing repeated backups or sudden sewer alarms, we’ll get your water flowing freely again so you can get back to what matters most—enjoying life in Kingston without plumbing worries lurking underground.
FAQs
What warning signs indicate that my main sewer line may need professional attention?
Persistent drain backups throughout the house, gurgling toilets, foul odours around floor drains or the yard, and unusually lush patches of grass over the buried pipe are all signs the main line is restricted or broken. If more than one fixture backs up at the same time—or you notice water pooling near the foundation—call a licensed Kingston plumber right away to prevent property damage and potential health hazards.
How fast can your Kingston plumbing team respond to a main line emergency?
We offer true 24/7 emergency service within the Kingston city limits and surrounding communities. In most cases a licensed technician can be on-site within 60–90 minutes, equipped with video inspection gear and high-pressure jetting equipment to start mitigation immediately. Weekends, evenings, and holidays are covered by the same response standards, so you never have to wait until regular business hours.
What diagnostic methods do you use to locate main line issues without extensive digging?
Our plumbers start with a CCTV camera inspection fed through a clean-out or pulled toilet to view the entire length of the pipe in real time. We pair this with electronic line locating to map the pipe’s depth and direction from the surface. This approach pinpoints cracks, offsets, root intrusions, and blockages so repairs can be planned surgically, often saving homeowners thousands in excavation costs.
Can you perform trenchless repairs in Kingston, and how does the process work?
Yes. If the pipe is structurally sound enough, we can install a cured-in-place pipe (CIPP) liner or use pipe bursting to replace the damaged section. A liner is inserted through an existing access point, inflated, and heat-cured to form a seamless new pipe inside the old one. Pipe bursting employs a specialized head that fractures the old pipe while simultaneously pulling in new HDPE piping. Both methods minimize excavation, protect landscaping, and usually restore service in a single day.
What does a typical main line repair cost in Kingston?
Costs vary with pipe depth, material, length of repair, and whether trenchless or open-cut methods are used. Minor root removal and spot repairs start around $650–$1,200, while full replacements can range from $4,000 to $12,000. After a video inspection, we provide a written, fixed-price quote that includes labour, materials, disposal fees, permit costs, and a warranty on both parts and workmanship.
Do I need permits or municipal approvals before you start main line work?
Yes. Utilities Kingston requires a permit for any sewer or water service work that connects to the municipal main. As licensed plumbers, we secure all necessary permits, arrange utility locates, and schedule inspections. Homeowners simply sign the permit application—our team handles the paperwork, compliance, and final inspection coordination to ensure the project meets Ontario Building Code and local bylaws.