Emergency Jetting
Emergency Jetting | Main Line Issues | Plumbing | Kingston
When your Kingston home or business comes to a stand-still because of stubborn blockages, HEP’s rapid-response jetting team gets everything flowing again—fast. Our high-pressure water jets slice through grease, tree roots, and sediment, restoring full pipe capacity without harsh chemicals. From the moment you call, certified technicians are en-route with cutting-edge cameras and hydro-jetting rigs, ready to pinpoint and clear even hidden main line issues before they turn into costly, flood-inducing disasters.
Clients choose HEP because we combine 24/7 availability with honest, upfront pricing and a workmanship guarantee that’s as solid as our reputation. Whether you’re facing sudden backups at midnight or recurring slow drains during business hours, we bring local know-how and big-city resources to every job. Save time, save money, and save your property—reach out now, and let us put an end to your main line issues with power, precision, and a smile you can hear through the phone.
FAQs
What is emergency hydro-jetting and when is it recommended for a main line problem?
Emergency hydro-jetting is the process of sending a high-pressure stream of water—up to 4,000 psi—through your sewer or storm main to scour away grease, sludge, tree roots and other obstructions. It’s recommended when a main line is completely blocked or backing up into fixtures, when recurring auger/snaking hasn’t solved the issue, or when video inspection shows heavy deposits that could cause a sewage spill if not cleared immediately. Because jetting restores the pipe’s full internal diameter, it is the fastest, most thorough solution for urgent blockages in homes, restaurants, strata buildings and commercial sites across Kingston.
How quickly can your Kingston crew respond to an emergency jetting call?
We maintain a dedicated 24/7 on-call crew and a fully equipped jetting truck within city limits. In most parts of Kingston we can be on-site within 60–90 minutes, often faster in the downtown core and west end. When you call, our dispatcher confirms your location, gathers basic blockage symptoms, and sends a GPS-tracked unit straight to you. If the job requires confined-space entry or traffic control on a municipal main, we coordinate permits simultaneously so the crew can begin jetting as soon as they arrive.
Will high-pressure jetting damage old or fragile sewer pipes?
When performed by certified technicians, hydro-jetting is safe for clay, PVC, cast-iron and even some Orangeburg lines. We begin every emergency visit with a camera inspection to assess pipe condition and choose the correct pressure, nozzle type and flow rate. For older or partially collapsed pipes we throttle down the pressure and use specialty rotating nozzles that scrub gently while still clearing debris. Because jetting uses only water—no blades or chemicals—it is less likely to cause damage than aggressive mechanical cutters, and it leaves the pipe clean so cracks or defects are easier to spot for future repairs.
What warning signs suggest my main line needs immediate jetting?
Key red flags include: 1) multiple fixtures (toilets, tubs, floor drains) gurgling or backing up at the same time; 2) foul sewage odours coming from basement drains; 3) water pooling around clean-outs or in the yard above the sewer line; 4) sudden, widespread slow drains after heavy rain; and 5) a history of root intrusions that haven’t been treated in over a year. If you notice any of these symptoms in Kingston, shutting off water usage and calling for emergency jetting can prevent costly flooding and health hazards.
How much does emergency main-line jetting cost in Kingston?
Pricing depends on access, pipe diameter and blockage severity, but most residential jobs range from $350 to $550, which includes the service call, up to one hour of jetting, and a post-jet camera inspection. Larger commercial mains (6"–10") average $650–$1,200 because they require higher-flow machines and additional technicians. Evening, weekend or holiday dispatches carry a modest surcharge, clearly quoted before we roll a truck. We provide flat-rate estimates by phone, so you know the maximum you’ll pay before authorizing service.
What maintenance steps can prevent future main-line blockages after jetting?
After clearing the line, we email you the camera video and a tailored maintenance plan, which typically includes: • yearly or semi-annual scheduled jetting for properties with mature trees or heavy grease loads; • installing a root-control foaming treatment if root intrusion was observed; • fitting a grease trap or lint interceptor for restaurants, salons and laundromats; • avoiding ‘flushable’ wipes, sanitary products and excessive paper; • running hot water with a biodegradable degreaser down kitchen drains monthly; and • scheduling a follow-up camera inspection 6–12 months later to verify the pipe stays clear. Following these steps can extend the life of your Kingston sewer line and reduce emergency calls.