Blocked Drain
Blocked Drain | Emergency Plumbing | Plumbing | Kingston
When a blocked drain turns your Kingston home or business into a mess, HEP’s rapid-response team is only a call away. Our vans arrive stocked with CCTV inspection cameras, high-pressure jetters and years of local know-how, so we can pinpoint the blockage fast and flush it out for good. No guesswork, no delays—just straightforward solutions delivered by friendly, fully licensed plumbers who treat your property with respect.
Day or night, weekends or holidays, we believe you shouldn’t have to wait for relief. That’s why our 24/7 emergency plumbing promise includes transparent up-front pricing, tidy workmanship and a workmanship guarantee that keeps your drains flowing long after we’ve left. From gurgling sinks to sewer line backups, HEP is Kingston’s go-to crew for dependable, stress-free service whenever you need it most.
FAQs
Do you offer 24/7 emergency service for blocked drains in Kingston?
Yes. Our team operates around the clock, 365 days a year. Whether your drain backs up at 2 am on a weekday or during a bank-holiday weekend, you can call us and a fully equipped engineer will be dispatched to your Kingston address within 60–90 minutes on average.
How quickly can you arrive at my property after I call?
For emergency blockages within Kingston and the surrounding suburbs, our average response time is under 1 hour. Because our vans are based locally, engineers can often reach central Kingston postcodes in as little as 30 minutes, traffic permitting.
What methods do you use to clear a blocked drain?
We start with a mechanical auger or high-pressure water jetting to dislodge and flush away debris. If the cause isn’t immediately obvious, we carry out a CCTV drain inspection to pinpoint tree-root intrusions, collapsed pipework, or fat-berg build-ups. Once cleared, we run a final camera check to ensure the line is fully open and structurally sound.
How much does an emergency drain clearance cost?
Our pricing is transparent and given upfront. Daytime emergency call-outs in Kingston start from £95 + VAT, which includes the first hour of labour and standard jetting equipment. Night-time, weekend or complex jobs (root cutting, heavy descaling, pipe relining) are quoted on site before any work begins, so you’ll never face hidden charges.
Can I do anything before the plumber arrives?
Yes. Turn off any appliances connected to the affected drain (washing machine, dishwasher) to avoid flooding. If safe, remove standing water with a bucket and gloves and pour it into a functioning drain or toilet. Avoid chemical drain cleaners—they can make the blockage worse and create hazardous fumes for our engineers.
How can I prevent future drain blockages?
Dispose of fats, oils and grease in a sealed container instead of the sink; use drain guards to catch food scraps and hair; flush only the 3 Ps (pee, poo, paper); schedule an annual CCTV inspection if trees grow near your pipework. We also offer preventative jetting maintenance plans for homes and businesses across Kingston.