Licensed Technicians
Licensed Technicians | Drain Opening | Plumbing | Kingston
Blocked sink, gurgling shower or sluggish basement floor drain? HEP’s licensed technicians arrive anywhere in Kingston with the tools, training and courtesy you expect from a company that’s been safeguarding local plumbing systems for decades. We diagnose the source of every clog, protect your fixtures with drop-cloths and shoe covers, then employ camera inspections, hydro-jetting and safe augers for a swift, guaranteed drain opening that keeps water flowing and odors away.
Because plumbing problems don’t wait, neither do we: our 24/7 dispatchers send help within moments, provide upfront pricing, and back every service with a satisfaction pledge. From student apartments near Queen’s to waterfront homes in Portsmouth Village, trust HEP to restore comfort and sanitation with professional drain opening expertise that lasts long after we’ve cleaned up and left your space spotless.
FAQs
What are the most common causes of clogged drains in Kingston homes and businesses?
In our experience, the majority of blockages come from a combination of grease buildup, food scraps, hair, soap residue, and the flushing of non-flushable items such as wipes or paper towels. In Kingston’s older neighbourhoods, tree-root intrusion into clay sewer lines is also a frequent culprit. Seasonal temperature swings can aggravate these issues by causing pipes to contract and crack, allowing roots to infiltrate more easily.
How quickly can your licensed technicians respond to a drain emergency in Kingston?
We provide 24/7 emergency service across Kingston and the surrounding area. In most cases, a licensed technician can be on site within 60–90 minutes of your call. Our dispatch system assigns the closest available crew, so response times are often even faster during regular business hours.
What professional methods do you use to open clogged drains?
Depending on the severity and location of the blockage, we employ mechanical drain snakes, high-pressure hydro-jetting, and video camera inspection. Mechanical augers are ideal for routine clogs near sinks or tubs, while hydro-jetting uses water at up to 4,000 psi to scour grease, scale, and roots from larger lines without chemicals. Camera inspections confirm that the line is fully clear and help identify any underlying pipe damage that might need repair.
Is your drain-opening process safe for older or fragile plumbing systems?
Yes. Before any work begins, our technicians evaluate pipe material, age, and condition. For older cast-iron or clay lines, we start with lower-torque augers and adjustable jetting pressures to prevent damage. We avoid harsh chemical openers and always conduct a post-service camera inspection to ensure pipe integrity.
Do you offer preventative maintenance plans to reduce the risk of future clogs?
Absolutely. Our annual maintenance packages include scheduled camera inspections, light jetting to remove early buildup, and discounts on any additional plumbing repairs. Regular maintenance not only keeps drains flowing freely but also extends the life of your plumbing and helps you avoid costly emergency calls.
How much does a typical drain-opening service cost in Kingston?
Prices vary with the location of the clog and the method required, but most residential drain openings range from $125 to $275 plus HST. Hydro-jetting or severe root intrusions can cost more due to additional equipment and labour. We provide upfront, flat-rate quotes after an on-site assessment, so you’ll know the exact cost before we start any work.