Licensed Technicians
Licensed Technicians | Commercial Plumbing | Plumbing | Kingston
From bustling restaurants on Princess Street to bustling warehouses by the waterfront, Kingston businesses rely on flawless water and waste systems to keep their doors open and their customers happy. HEP’s licensed technicians bring decades of local know-how to every job, arriving with fully stocked trucks, industry-leading diagnostic gear, and the certifications that let property managers breathe easier. Whether it’s a 3 a.m. boiler failure, a scheduled backflow inspection, or a complete washroom retrofit, we solve problems fast—so your staff can get back to work and your patrons never notice a hiccup.
We understand that lost time is lost revenue, which is why our team seals leaks, replaces fixtures, and upgrades piping with workmanship that stands up to Kingston’s toughest codes and toughest winters. One call grants you transparent quotes, tidy work sites, and proactive maintenance plans designed to extend equipment life and shrink utility bills. When you need dependable commercial plumbing without the drama, trust the crew that keeps Kingston running: HEP, at your service 24/7.
FAQs
What types of commercial properties do your licensed technicians service in Kingston?
Our team is equipped to handle plumbing systems in a wide range of commercial settings, including office buildings, restaurants, retail stores, industrial facilities, health-care clinics, multi-unit residential complexes, schools, and municipal buildings. Whether you operate a small storefront downtown or a large manufacturing plant on the outskirts of Kingston, we have the expertise and equipment to diagnose, repair, and maintain your plumbing infrastructure.
Are your plumbing technicians fully licensed and insured?
Yes. Every technician who arrives at your business holds a current Ontario Certificate of Qualification (Red Seal) for plumbing, is registered with the Ontario College of Trades, and carries full liability insurance and WSIB coverage. We also maintain all required municipal licenses to work within Kingston city limits. This ensures you receive workmanship that meets provincial codes and is backed by comprehensive insurance protection.
Do you offer 24/7 emergency plumbing services for businesses in Kingston?
Absolutely. Commercial plumbing emergencies rarely happen during regular business hours. Our dispatch centre is staffed around the clock, and our technicians are on call 24/7/365. Whether it’s a burst main at 2 a.m. or a backed-up grease interceptor during a busy dinner rush, we can be on-site quickly with fully stocked service vehicles to minimise downtime and protect your property from water damage.
How quickly can you dispatch a plumber to my commercial site?
For emergencies within Kingston, our average response time is 60 minutes or less. For non-urgent service calls, we can usually schedule a technician the same day or at a time that causes the least disruption to your operations (early morning, late evening, or weekends). Because we keep local inventory and utilise GPS-routed service vehicles, we arrive prepared to complete most repairs in a single visit.
What preventative maintenance programs do you offer for commercial plumbing systems?
We provide customised maintenance plans that can include scheduled inspections, water pressure testing, drain and sewer camera inspections, grease trap cleaning, backflow preventer testing, water heater flushing, and fixture recalibration. Regular maintenance extends equipment life, prevents disruptive breakdowns, and helps you budget more accurately. After an initial site assessment, we’ll recommend a service frequency—monthly, quarterly, or annually—based on the size and usage of your facility.
Can you help my business remain compliant with Kingston and Ontario plumbing codes?
Yes. Our technicians stay current with the Ontario Building Code, local Kingston bylaws, and industry standards such as CSA B64 for backflow prevention. We handle all necessary permits and inspection coordination, perform annual backflow device testing, and provide detailed compliance reports. Partnering with us ensures that your plumbing system not only functions efficiently but also meets all regulatory requirements, protecting you from fines and liability.