Refreshing Water
Refreshing Water | Water Purification | Plumbing | Kingsport
Imagine turning on the tap in your Kingsport home and tasting nothing but crisp, clean refreshment—no chlorine sting, no metallic aftertaste, just pure hydration. HEP’s expert team designs customized water purification solutions that strip away sediments, chemicals, and lingering odors before they ever reach your glass. From high-efficiency whole-house systems to compact under-sink filters, we match proven technology with local water-quality data so every faucet in your home delivers a spa-like splash.
Our licensed plumbers handle everything in-house: punctual installation, seamless integration with existing plumbing, and ongoing maintenance that keeps your system running at peak performance year after year. With transparent pricing, friendly technicians, and a satisfaction guarantee rooted in decades of community trust, HEP makes it simple—and surprisingly affordable—to raise the standard of every sip. Let us transform your water today and discover how refreshing Kingsport living can be.
FAQs
What water quality concerns are common in Kingsport, and how can purification address them?
Kingsport’s municipal supply meets federal safety standards, but residents often report chlorine taste/odor, hard-water scale, and trace contaminants such as lead, PFAS, and agricultural runoff. A properly selected purification system—typically a whole-house sediment/carbon filter followed by a point-of-use reverse-osmosis (RO) unit—removes chlorine, reduces hardness, and filters out dissolved metals, pesticides, and “forever chemicals,” giving you cleaner, better-tasting water throughout the home.
Which types of water purification systems do you install, and how do I know which is right for my home?
We install three main categories: (1) Whole-house filtration (multi-stage carbon, catalytic media, or water softeners), (2) Point-of-use systems such as reverse-osmosis (RO) units for kitchens, and (3) Specialty filters for iron, sulfur, or well-water bacteria. During a free on-site test, we measure hardness, TDS, pH, chlorine, and metals. Based on your results, usage, and budget, we recommend the most efficient combination—for example, pairing a softener with RO for city water or adding UV sterilization for private wells.
Will a purification system integrate with my current plumbing, refrigerator dispenser, or ice maker?
Yes. Our licensed plumbers tap the main supply line for whole-house units or install a dedicated ⅜-inch line from an RO system to your refrigerator, ice maker, coffee machine, or beverage tap. We use NSF-certified tubing and quick-connect fittings to keep pressure stable and prevent leaks. All work complies with Tennessee plumbing code, and we leave shut-off valves accessible for future service.
How often do filters and membranes need replacement, and can I do it myself?
Sediment pre-filters usually last 6–12 months, carbon cartridges 9–12 months, and RO membranes 2–3 years, depending on water usage and quality. Our systems feature color-coded, twist-lock cartridges that homeowners can replace in minutes. However, many clients prefer our annual maintenance plan: we change all consumables, sanitize housings, pressure-test the unit, and log the service for warranty validation.
Does a purification system require regular maintenance, and what does your service include?
Besides periodic filter changes, whole-house units benefit from an annual check-up: media bed backwash calibration, valve inspection, and bypass test. For RO systems we test TDS rejection rates, sanitize the storage tank, and inspect fittings for leaks. Each visit includes a complimentary water re-test to confirm performance and update you on any new local water advisories.
What is the cost range for installation, and do you offer warranties or financing?
Installed pricing in Kingsport typically ranges from $450–$900 for a point-of-use RO system and $1,200–$3,000 for a whole-house softener/filtration combo, depending on flow rate and media type. All equipment carries a minimum 5-year manufacturer warranty on tanks and valves; electronic heads are covered for 3 years; our labor is warranted for 1 year. We partner with local lenders for 0% short-term and low-interest long-term financing, and we accept TVA energy-efficiency rebates when applicable.