- HEP Plumbing
- Water-saving Toilets

Water-saving Toilets
Water-saving Toilets | Toilet Upgrades and Replacements | Plumbing | Kingsport
Imagine flushing away high water bills and outdated fixtures with HEP’s cutting-edge, water-saving solutions. Our licensed plumbers in Kingsport specialize in toilet upgrades and replacements that pair sleek design with eco-friendly engineering, often cutting consumption by up to 40%. From choosing the perfect low-flow model to seamless installation and haul-away of your old unit, we handle every detail while you sit back and enjoy a quieter, more efficient bathroom.
Whether you’re remodeling, tackling persistent clogs, or just ready to shrink your environmental footprint, HEP delivers prompt service backed by transparent pricing and a satisfaction guarantee. Call today and discover how a smarter flush can boost comfort, conserve resources, and leave extra money in your pocket—all courtesy of Kingsport’s trusted team for toilet upgrades and replacements.
FAQs
What are the main advantages of upgrading to a water-saving toilet?
High-efficiency toilets (HETs) certified by EPA WaterSense use as little as 1.28 gallons per flush (GPF) versus the 3.5–5 GPF of many pre-1994 fixtures. That means less strain on Kingsport’s municipal water supply, a noticeable reduction in your monthly water/sewer bill, and improved flushing technology that minimizes clogs. Modern designs are also sleeker, quieter, and often come with comfort-height seating for better accessibility.
How much water and money can I expect to save in Kingsport by switching to a high-efficiency model?
Replacing one older 3.5 GPF toilet with a 1.28 GPF WaterSense model saves about 2,000 gallons per person per year. For a family of four in Kingsport, that’s roughly 8,000 gallons annually—equal to 16 full bathtub loads. With the city’s current combined water and sewer rates, the average household saves $35-$50 each year per replaced toilet, so the upgrade typically pays for itself in 3-5 years.
Are rebates or incentives available locally for installing water-saving toilets?
Yes. The City of Kingsport periodically partners with the Tennessee Department of Environment & Conservation and TVA’s EnergyRight program to offer $40–$75 rebates when you replace an older 1.6 GPF or higher toilet with a WaterSense-labeled model. Funds are limited, so our office will verify current availability and handle the paperwork when we install your new unit.
Will my existing bathroom plumbing work with a modern low-flow toilet, or will extra modifications be needed?
In most homes, the new toilet bolts directly to the existing flange and uses the same 12-inch rough-in, so no major pipe alterations are required. During our free site inspection, we check flange height, shut-off valve condition, and venting to ensure proper drainage and trap seal—even with reduced water volume. If we find issues like corroded supply lines or an out-of-level flange, we’ll quote any recommended repairs before starting work.
How long does a typical toilet replacement take, and what should I expect on installation day?
A standard pull-and-replace takes about 90 minutes per fixture. Our licensed plumbers arrive within a one-hour window, protect your flooring, drain and remove the old toilet, inspect the flange, install a new wax or rubber seal, set and level the new bowl, connect the tank, adjust the fill valve, and test multiple flushes. We haul away the old unit for responsible disposal, clean the workspace, and provide a written workmanship warranty before we leave.
Do water-saving toilets require special maintenance compared to older models?
Routine care is almost identical: use non-abrasive cleaners and avoid in-tank chlorine tablets that can deteriorate seals. Because HETs rely on optimized bowl design and a larger trapway instead of extra water volume, they’re actually less prone to mineral buildup. Should any parts wear out, replacement fill valves and flappers are inexpensive and stocked locally at Kingsport supply houses. We recommend an annual quick inspection to adjust water level and check for silent leaks, just as with any toilet.