- HEP Plumbing
- Lower Utility Bills

Lower Utility Bills
Lower Utility Bills | Tankless Water Heater Install | Plumbing | Kingsport
Imagine stepping into a shower that never runs cold and opening a utility bill that finally makes you smile. HEP’s expert plumbers in Kingsport make that possible by upgrading your home’s old, energy-hungry tank to a sleek, on-demand system. With water heated only when you need it, you’ll enjoy endless comfort, reclaim valuable storage space, and watch energy expenses shrink—all while boosting the value of your property.
Our certified team handles every detail of a tankless water heater install, from precise sizing and venting to flawless integration with your existing plumbing and gas lines. Backed by industry-leading warranties and HEP’s round-the-clock support, you can trust that your new system will perform efficiently for years to come. Ready to lower your utility bills and elevate daily living? Give HEP a call today and experience hot water done right in Kingsport.
FAQs
How will switching to a tankless water heater lower my utility bills in Kingsport?
Traditional tank heaters keep 40–80 gallons of water hot 24/7, so they cycle on and off all day. A tankless unit only heats water when a tap is opened, eliminating that “stand-by” energy loss. Because Kingsport’s incoming water temperature averages 53–58 °F, a high-efficiency gas unit can provide hot water with energy factors of 0.93+—as much as 30–40 % less natural-gas use than a standard tank. Electric tankless models can cut kilowatt-hour consumption by 10–20 % if they replace an older electric tank. Less fuel consumed shows up as lower monthly utility bills year-round.
What size or capacity tankless water heater do I need?
Sizing is based on simultaneous hot-water demand, expressed in gallons per minute (GPM), and the temperature rise needed from Kingsport’s groundwater temperature to your desired 120 °F set point. A typical three-bath, two-to-three-shower home needs 6–9 GPM during peak use. We calculate your exact demand, recommend single or dual units if you have a luxury master bath or whirlpool tub, and select models with built-in freeze protection for Northeast Tennessee’s winter lows.
Are there rebates, tax credits, or utility incentives available for tankless installation?
Yes. Through 2032, the Federal Energy Efficient Home Improvement Credit covers 30 % of the installed cost of a qualifying tankless water heater, up to $600. Atmos Energy customers in Kingsport may also receive a $300 rebate on ENERGY STAR® gas tankless models. We handle all paperwork, provide AHRI certificates, and make sure your system meets efficiency and venting criteria so you collect every dollar available.
How long does installation take and will my water be off?
A straightforward replacement of a gas tank unit with a gas tankless model typically takes 6–8 hours. Converting from electric tank to gas tankless or relocating the unit can extend the job to one full day. Water is usually shut off for 2–3 hours while we disconnect the old heater, reroute plumbing, install isolation valves, and pressure-test connections. We schedule around your family’s routine and restore hot water before we leave.
What routine maintenance does a tankless water heater require around Kingsport?
Because tankless units have narrow heat-exchange passages, mineral scale from our moderately hard water (8–12 grains per gallon) can build up. Manufacturers recommend an annual or bi-annual flush with a food-grade vinegar solution using the isolation valves we install. We offer affordable maintenance plans that include descaling, filter cleaning, gas-pressure checks, and software updates so your unit runs at peak efficiency and keeps utility bills low.
How long will a tankless water heater last and what warranty do you provide?
With proper installation and annual maintenance, a quality tankless heater lasts 20+ years—about twice the life expectancy of a conventional tank. Most brands we install carry a 15-year heat-exchanger warranty, 5-year parts warranty, and 1-year labor warranty. We register your equipment, file warranty documents, and provide our own one-year workmanship guarantee for added peace of mind.