Video Inspections
Video Inspections | Main Line Issues | Plumbing | Kingsport
When a slow drain turns into a soggy yard or persistent sewer odor, you need answers fast. HEP’s state-of-the-art video inspections bring crystal-clear visibility to the underground mysteries beneath Kingsport homes and businesses, revealing breaks, roots, bellies, and other main line issues without a single shovel stroke. Our licensed technicians feed a high-resolution camera through your system, pinpoint the exact depth and location of the problem, and mark it on the surface so repairs can be surgical instead of stressful.
From historic downtown properties to new construction in the foothills, we’ve saved countless Tri-Cities neighbors time, money, and mess by catching small defects before they become major emergencies. Whether you’re buying a home, planning a remodel, or just tired of recurring backups, schedule a HEP video inspection today and see why Kingsport trusts us to keep the water flowing and the worries gone.
FAQs
What is a sewer main-line video inspection and how does it work?
A sewer video inspection is a non-invasive diagnostic service in which a high-resolution, waterproof camera is fed through your home’s main drainage line. As the camera travels, a live feed is transmitted to a monitor above ground, allowing our licensed Kingsport technicians to see the exact condition of the pipe—from the house clean-out all the way to the city tap. We can locate blockages, breaks, root intrusion, or pipe slope problems without digging up your yard.
Why should Kingsport homeowners schedule a camera inspection before sewer repair or replacement?
A camera inspection eliminates guesswork. It pinpoints the exact location and cause of a problem, so you avoid unnecessary excavation and costs. In many cases we find that a targeted spot repair or hydro-jetting is all that’s needed, saving thousands of dollars compared with a full line replacement. The recorded video also serves as proof for insurance claims or home sales, providing peace of mind to buyers and sellers alike.
What types of main-line issues can the camera detect?
Our equipment can identify a wide range of problems, including: • Tree-root intrusion • Grease or sludge buildup • Cracked, offset, or collapsed pipe sections • Corrosion in cast-iron lines • Low spots (bellies) that collect wastewater • Foreign objects lodged in the pipe • Improper pipe slope or connections. By seeing the defect in real time, we can recommend the most effective repair option.
Will my yard or driveway need to be dug up during the inspection?
No. Video inspections are completely trenchless. We access the line through an existing clean-out, roof vent, or by removing a toilet if no clean-out is present. Because there is no excavation, your landscaping, driveway, and hardscapes remain untouched during the diagnostic phase.
How much does a main-line video inspection cost in Kingsport?
Pricing varies with access and line length, but most residential inspections run between $225 and $325. The fee includes camera insertion up to 100 ft, a digital recording, on-site explanation of findings, and a written condition report. If further service (jetting or repair) is scheduled with us, we typically credit a portion of the inspection fee toward that work.
How quickly will I get the results, and what are the next steps if problems are found?
You’ll receive a verbal summary immediately after the inspection, along with the HD video on a USB drive or cloud link the same day. A written report with depth and location data follows within 24 hours. If defects are discovered, we’ll outline all viable solutions—from spot repairs or trenchless lining to full replacement—so you can make an informed, budget-friendly decision. Our team can also work directly with your insurance adjuster or city utilities department if needed.