- HEP Plumbing
- Up-front Pricing

Up-front Pricing
Up-front Pricing | Drain Opening | Plumbing | Kingsport
No one plans on a clogged sink or a backed-up shower, but when it happens you want the stress to end as quickly as the water starts flowing again. HEP’s up-front pricing means you’ll know the exact cost of your drain opening before our licensed Kingsport plumbers ever pick up a wrench—no hidden fees, no last-minute surprises, just clear answers and fast relief. We arrive with fully stocked trucks, industrial-grade augers, and camera inspection gear so most blockages vanish on the first visit, letting you get back to cooking, bathing, and living without disruption.
From stubborn kitchen grease to tree-root intrusions in your main line, our team has seen—and cleared—it all. We treat your home with the same respect we give our own, wearing shoe covers, protecting floors, and cleaning up after the job is done. When you pair HEP’s rock-solid guarantees with our courteous technicians and 24/7 emergency availability, it’s easy to see why Kingsport homeowners call us first for dependable drain opening that’s as straightforward as our pricing.
FAQs
What does “up-front pricing” mean for your drain opening services in Kingsport?
Up-front pricing means you know the exact cost of your drain opening service before any work begins. Our licensed technician inspects the clog, explains the recommended solution, and provides a written, flat-rate quote that includes labor, parts, and tax. No hourly charges, hidden fees, or surprise add-ons—if the scope doesn’t change, the price we quote is the price you pay.
How much does a typical residential drain opening cost?
For most routine kitchen, bathroom, or laundry drain clogs in Kingsport, prices start at $149 for a standard cable snaking. Complex blockages that require hydro-jetting, removal of a fixture, or access through a clean-out average $275–$450. Before we begin, you’ll receive an exact quote based on the location, severity, and required method, so you can approve or decline the work with complete cost transparency.
What types of drains can you unclog?
We service all common residential and light commercial drains, including kitchen sinks, bathroom sinks, tubs, showers, floor drains, washing-machine drains, utility sinks, and main sewer lines up to 6 inches in diameter. Our trucks carry multiple cable machines, sectional rods, and hydro-jetters to handle grease, hair, soap scum, sludge, and tree-root intrusions.
Do you offer any guarantees or warranties on drain opening work?
Yes. All standard drain openings come with a 30-day clog-free guarantee. If the same line backs up again within 30 days, we’ll return once at no charge to clear it. For hydro-jetting or sewer-line root removals, we extend that guarantee to 90 days, provided the line is in sound structural condition. We also camera-inspect main lines at no cost after jetting so you have peace of mind.
What should I do before the plumber arrives?
Please clear the area around the affected fixture or clean-out so our technician has easy access. For kitchen and bathroom sinks, remove cabinet contents and personal items. If water is overflowing, shut off the fixture valve or your home’s main valve to limit damage. Avoid using chemical drain cleaners—these can corrode pipes, create hazardous fumes, and make mechanical clearing more difficult.
Are emergency and after-hours drain opening services available in Kingsport?
Absolutely. We provide 24/7 emergency response across Kingsport and surrounding communities. A live dispatcher answers your call day or night, and our on-call technician typically arrives within 60–90 minutes. After-hours service includes the same up-front pricing policy; a modest emergency fee is disclosed—and approved by you—before we dispatch, so there are still no surprises.