- HEP Plumbing
- Licensed Commercial Specialists

Licensed Commercial Specialists
Licensed Commercial Specialists | Commercial Plumbing | Plumbing | Kingsport
When a Kingsport business springs a leak—or needs a full-scale system upgrade—HEP’s licensed specialists bring calm, clarity, and craftsmanship to every commercial plumbing challenge. From high-capacity water heaters and backflow prevention to grease traps, lift stations, and code-required inspections, we engineer solutions that keep hospitals, restaurants, factories, and retail spaces running without a hitch. Our technicians arrive on your schedule, equipped with advanced diagnostics and genuine parts, so downtime stays minimal and safety stays paramount.
You’ll appreciate our transparent pricing, rock-solid warranties, and 24/7 emergency response backed by decades of local experience. Whether you’re planning a new build or tackling an urgent repair, trust the crew that Kingsport facility managers recommend first. Let HEP handle the pressure—so you can get back to business. Call or click today to schedule your commercial plumbing service.
FAQs
Are your plumbers fully licensed and insured to handle commercial projects in Kingsport?
Yes. Every member of our commercial plumbing team holds a current Tennessee Journeyman or Master plumbing license and carries full general liability and workers’ compensation insurance. We also maintain additional bonding for municipal and state-funded projects, so your facility is protected and compliant with all local and state regulations.
What types of commercial properties do you service?
We work with a wide range of facilities, including office buildings, retail stores, restaurants, hospitals, manufacturing plants, schools, multi-family complexes, and municipal buildings. Whether you need a single backflow device tested or a complete mechanical room retrofit, our specialists have the experience and equipment to meet your property’s unique plumbing needs.
Do you offer 24/7 emergency plumbing service for businesses?
Absolutely. Commercial plumbing problems seldom respect business hours, so we provide live dispatch and rapid response 24 hours a day, 365 days a year. Our technicians arrive in fully stocked service vehicles and can usually resolve critical issues—such as burst pipes, sewer backups, or gas leaks—on the first visit to minimize downtime for your operation.
Can you help my business stay in compliance with health codes and backflow prevention regulations?
Yes. We offer annual inspections, certified backflow testing, grease trap maintenance, and detailed record-keeping tailored to Kingsport and Sullivan County requirements. After each service, you receive stamped documentation suitable for submission to local inspectors, helping you avoid fines and keep your doors open without interruption.
What preventive maintenance programs do you provide for commercial customers?
Our customizable maintenance plans include scheduled drain cleaning, water heater flushing, camera inspections, valve exercising, pressure testing, and fixture checks. Routine service lowers the risk of unexpected failures, extends equipment life, and helps you forecast budgeting for upgrades. We can schedule maintenance during off-hours to avoid disrupting your staff or customers.
How quickly can you complete a large-scale commercial plumbing installation or retrofit?
Timelines vary with project scope, but our dedicated project managers create detailed schedules and coordinate with other trades to keep your build or renovation on track. For example, a typical 20,000-sq-ft office build-out takes 4–6 weeks from rough-in to final trim. We utilize prefabrication, real-time progress reporting, and daily on-site supervision to meet or beat agreed-upon deadlines without compromising workmanship or safety.