- HEP Plumbing
- Grease-trap Service

Grease-trap Service
Grease-trap Service | Commercial Plumbing | Plumbing | Kingsport
When Kingsport kitchens are running at full speed, a neglected grease trap can grind the whole operation to a halt. HEP’s certified specialists arrive with advanced jet-cleaning equipment, eco-friendly disposal methods, and a schedule that works around your busiest hours. From restaurants on Broad Street to school cafeterias and healthcare facilities, our team keeps grease flowing the right direction so you stay compliant with city codes and avoid costly shutdowns.
Backed by decades of commercial plumbing experience, we pair routine maintenance with rapid emergency response—24/7, every day of the year. Detailed inspection reports, transparent pricing, and courteous technicians mean you’ll know exactly what’s happening beneath the sink and below the floor. Trust HEP to protect your reputation, your patrons, and your peace of mind, one spotless grease trap at a time.
FAQs
Why is regular grease-trap maintenance important for Kingsport businesses?
Grease traps stop fats, oils, and grease (FOG) from entering the municipal sewer system. If they are not pumped and cleaned on schedule, FOG can back up into your drains, create foul odors, trigger expensive emergency shutdowns, and lead to city fines. Routine maintenance keeps your kitchen running smoothly, protects the environment, and ensures compliance with Kingsport and Tennessee plumbing codes.
How often should my commercial grease trap be cleaned?
Most Kingsport restaurants and cafeterias need service every 30–90 days, but the exact frequency depends on trap size, cooking volume, and menu type. A good rule of thumb is to pump the trap when it is 25% full of solids and grease. We provide a free site evaluation and create a custom maintenance schedule that meets local ordinances and your operational needs.
What signs indicate that my grease trap needs immediate service?
Warning signs include slow-draining sinks or floor drains, gurgling sounds, sewage odors in the kitchen, grease buildup around the trap lid, and grease or solids visible in outgoing wastewater. If you notice any of these issues, call us right away to prevent backups and health-department violations.
What does your Kingsport grease-trap service include?
Our certified commercial plumbers will: 1) Pump out all liquids and solids, 2) Scrape and pressure-wash internal walls and baffles, 3) Inspect inlet and outlet pipes for clogs, 4) Reseal gaskets and replace worn parts, 5) Record waste volume and issue a manifest for regulatory proof, and 6) Dispose of FOG at a licensed processing facility—never in landfills or unauthorized sites.
Are you licensed to haul and dispose of grease-trap waste?
Yes. We hold a Tennessee septic and grease-trap pumping license, carry full commercial liability insurance, and are registered with the Sullivan County Health Department. All waste is transported in vacuum trucks that meet EPA and TDEC requirements and is delivered to approved treatment facilities. Documentation is provided after every service call.
Can you help my restaurant stay compliant with local regulations?
Absolutely. We stay current with Kingsport municipal codes, the Tennessee Department of Environment & Conservation (TDEC) rules, and the EPA’s Pretreatment Program. We maintain detailed service logs, provide manifests for every haul, and can submit required reports directly to city inspectors. We also offer staff training on best management practices (BMPs) to minimize FOG discharge between cleanings.