- HEP Plumbing
- Whole-house Softener

Whole-house Softener
Whole-house Softener | Water Purification | Plumbing | Kelso
Imagine stepping into your Kelso home and turning on any tap—kitchen, shower, or garden—knowing the water is crisp, gentle on skin and appliances, and free from the minerals that cause buildup and stains. HEP’s whole-house softener systems provide that peace of mind, wrapping every pipe in a shield of advanced filtration media that tames hard water while elevating overall water purity. With seamless installation by our licensed plumbers, you’ll enjoy silky-smooth showers, spotless dishes, and longer-lasting fixtures without lifting a finger.
Behind the scenes, our technology blends high-capacity resin beds with smart regeneration cycles for dependable water purification and efficiency in one tidy package. Backed by local Kelso support, straightforward pricing, and a satisfaction guarantee, HEP makes it easy to trade water woes for pure, softened comfort—every tap, every day. Call or click today and feel the difference the moment the water touches your hands.
FAQs
Why do Kelso homes need a whole-house water softener and purification system?
Kelso’s municipal and well water sources typically register 8–14 grains per gallon of hardness—high enough to cause scale buildup, dry skin, spotty dishes, and premature appliance failure. A combined softener and purification unit removes the excess calcium and magnesium while filtering chlorine, sediment, and other local contaminants, giving every tap in your home cleaner, better-tasting water and protecting your plumbing investment.
How does a whole-house softener-purification system work?
The system has two stages. First, incoming water passes through a high-capacity ion-exchange resin tank, where hardness minerals are swapped for harmless sodium or potassium ions. Second, the water flows through a multi-media or carbon filter cartridge that captures chlorine, rust, agricultural run-off, and volatile organic compounds common in Cowlitz County. An automatic control valve regenerates the resin with a saline rinse at preset intervals, so the process is continuous and hands-free.
What specific contaminants will the system remove or reduce?
• Hardness minerals (calcium & magnesium) • Scale-forming iron and manganese • Chlorine and chloramine added by the city • Hydrogen sulfide odors sometimes found in private wells • Sediment, sand, and rust particles • Organic chemicals such as herbicides from regional timber operations. For issues like bacteria or fluoride, we can integrate UV lights or specialty media to create a complete treatment train.
Will installing a softener lower my household water pressure?
Properly sized equipment should have a negligible impact on pressure. Our technicians calculate flow rates based on the number of bathrooms and peak demand, selecting valves and media beds that maintain 10 gpm or more for most Kelso homes. If your current pressure is marginal, we can add a booster pump or configure parallel tanks to keep showers strong and appliances running efficiently.
What maintenance is involved, and how often do I need service?
Routine upkeep is minimal: keep the brine tank at least half-full of water-softener salt (or potassium pellets) and check it monthly. We recommend an annual tune-up where we sanitize the system, inspect seals and injectors, test water hardness, and replace any pre-filters. Carbon polishing cartridges generally last 12–18 months depending on usage and chlorine levels.
How long does installation take and what is the typical cost in Kelso?
A standard basement or garage installation takes 3–5 hours, including plumbing tie-ins, programming, and a post-install water test. Crawl-space or well-house placements may add time. Most turnkey systems installed in Kelso range from $2,200 to $4,000, which covers equipment, labor, permits, and the first bag of salt. Financing and rental options are available, and many homeowners recoup the cost in reduced soap use, longer appliance life, and lower energy bills within 3–5 years.