- HEP Plumbing
- Reverse-osmosis System

Reverse-osmosis System
Reverse-osmosis System | Water Purification | Plumbing | Kelso
Imagine turning on the tap in your Kelso home and tasting crisp, refreshing water that’s as pure as a Highland spring. HEP’s reverse-osmosis system makes that a reality, stripping out contaminants, odours, and unwanted minerals at the molecular level while retaining the healthy elements your body needs. Whisper-quiet operation, sleek under-sink installation and smart monitoring technology mean you’ll hardly notice the system—until you pour a glass and appreciate the difference.
Our licensed plumbers handle every stage, from custom system sizing to flawless installation and follow-up maintenance, so you can focus on enjoying truly clean drinking water. Whether you’re fed up with limescale, wary of chlorine, or simply ready to cut down on bottled water, our Kelso team delivers a tailored water purification solution that elevates taste, protects appliances, and supports a greener lifestyle—all backed by HEP’s local expertise and friendly, no-pressure service.
FAQs
1. Do I really need a reverse-osmosis (RO) system in Kelso if I’m already on municipal water?
Kelso’s municipal supply meets federal safety standards, but it can still contain chlorine, chloramines, dissolved solids, and trace metals that affect taste and long-term health. An RO system is a polishing step that removes up to 99 % of these residual contaminants, producing bottled-quality water straight from your tap and eliminating the need to buy single-use plastic bottles.
2. What contaminants will a reverse-osmosis system remove from my water?
A multi-stage RO unit filters out sediment, rust, chlorine, chloramines, pesticides, nitrates/nitrites, fluoride, lead, arsenic, chromium-6, pharmaceuticals, micro-plastics, PFAS ("forever chemicals"), and up to 95-99 % of dissolved salts (TDS). The result is water that is clearer, safer, and better tasting than standard carbon-filtered water.
3. Where is the RO system installed and how much space does it require?
Most residential systems fit neatly under a standard kitchen sink. A typical unit needs roughly 15" W × 15" H × 5" D for the filter assembly and another 11–14" diameter for the storage tank. If under-sink space is limited, we can place the tank in an adjacent cabinet or basement and run ¼" food-grade tubing to the dedicated RO faucet.
4. How often do I have to change the filters and membrane?
Pre-filters (sediment and carbon) are replaced every 6–12 months, depending on usage and Kelso’s average water hardness (~70–110 ppm). The RO membrane typically lasts 2–3 years, while the post-carbon “polishing” filter is swapped yearly. Our service plans include scheduled reminders and professional filter changes, or we can show you how to do the quick, tool-free replacements yourself.
5. Will an RO system waste a lot of water?
Conventional systems discharge about 3–4 gallons for every gallon purified, but our current models feature 1:1 or better recovery ratios. You can also repurpose the mineral-rich concentrate for plant watering or toilet flushing. For households concerned with sustainability, we offer pump-assisted systems that cut waste by up to 80 % compared with older designs.
6. Does RO remove beneficial minerals, and how will the water taste?
Yes, RO strips out virtually all dissolved minerals, producing low-TDS water that tastes exceptionally crisp. If you prefer the mouth-feel of mineralized water, we can add an optional re-mineralization cartridge that re-introduces calcium and magnesium for balanced pH and a spring-water flavor. Either way, the water is free of off-tastes and odors associated with chlorine and metals.