- HEP Plumbing
- Emergency Service

Emergency Service
Emergency Service | Garbage Disposal Repair | Plumbing | Kelso
When your Kelso kitchen falls silent because the disposal won’t grind or starts shrieking like a banshee in the middle of meal prep, HEP’s 24/7 plumbers are already on the way. Our licensed technicians arrive fast, armed with specialized tools and stocked trucks, ready to diagnose clogs, jammed impellers, and electrical glitches on the spot. We don’t just swap parts; we trace the root cause, clear drains, and recalibrate your unit so future dinners stay drama-free.
From late-night leaks under the sink to weekend cook-out catastrophes, you can trust HEP’s emergency service team for reliable garbage disposal repair that keeps your household humming. Transparent pricing, respectful clean-up, and a satisfaction guarantee mean you get Kelso’s friendliest fix without the guesswork—because the only thing that should ever spin out of control in your kitchen is the blender.
FAQs
What qualifies as an emergency garbage disposal repair and when should I call?
An emergency situation usually involves any garbage disposal issue that is causing active water leakage, flooding under the sink, electrical sparking, a complete drain blockage backing up into other fixtures, or foul odors indicating possible sewer gas intrusion. If the problem poses a safety risk, threatens water damage, or prevents you from using the kitchen sink entirely, call our Kelso emergency line right away. Minor jams that don’t involve leaking or electrical problems can often wait until regular hours, but we’re always happy to help you decide over the phone.
How quickly can your Kelso emergency plumber arrive for a garbage disposal problem?
For calls within Kelso city limits we typically arrive within 60 minutes, day or night. In surrounding Cowlitz County areas the response time is usually 60–90 minutes depending on traffic and weather conditions. We dispatch the nearest licensed technician the moment your call is logged and provide real-time text updates so you know exactly when help will arrive.
What can I do to minimize damage before the technician gets here?
1. Turn off the disposal at the wall switch and, if safe to access, unplug it under the sink or switch off the breaker. 2. Avoid running water if you notice active leaking; place a bucket or towel under the sink to catch drips. 3. Never stick your hand down the disposal—even if the power is off—because blades can still be sharp. 4. If you smell burning or see sparks, keep the area clear and open windows for ventilation. Taking these steps helps prevent electrical hazards and water damage until our plumber arrives.
Are you available 24/7 and is there an extra charge for after-hours garbage disposal service?
Yes. Our Kelso emergency plumbing team is on call 24 hours a day, 365 days a year, including holidays. Because staffing technicians overnight costs more, we do apply a modest after-hours fee—usually $79 in addition to standard labor. However, that fee is waived if the repair requires a full disposal replacement or if the issue is covered under our membership maintenance plan. We always disclose pricing up front before any work begins.
Can my garbage disposal be repaired or will it need to be replaced?
About 70% of the emergency calls we receive end with a successful on-site repair. Common fixes include jam removal, reset button failures, worn splash guards, loose mounting rings, minor wiring issues, and clearing clogged drain lines. We recommend replacement when the motor has seized, the internal grinding chamber is cracked, or the unit is older than 10–12 years and parts are no longer available. Our technician will show you the problem, outline costs for both options, and help you make the most cost-effective decision.
How much does emergency garbage disposal repair typically cost in Kelso?
Prices vary by brand, part availability, and severity of the problem, but most emergency repairs fall between $150 and $300, including the diagnostic fee and common replacement parts (switches, wiring, splash guards). Full disposal replacement—including a new 1⁄2-horsepower unit, installation, and haul-away—generally ranges from $350 to $550. You’ll receive a written estimate before any work starts, and we honor a no-surprise pricing policy so the final invoice never exceeds the quoted amount.