Drainage Systems
Drainage Systems | Commercial Plumbing | Plumbing | Kelso
From bustling hospitality venues on Roxburgh Street to busy industrial units along the Tweed, Kelso businesses rely on drainage that works first time, every time. HEP’s team of certified engineers delivers fast-track solutions for blocked sewers, collapsed pipework and grease-laden kitchen lines, using high-pressure jetting, CCTV diagnostics and trenchless repairs to keep your operation compliant and open for trade. With decades of experience in commercial plumbing, we understand the pressures of downtime—so we arrive when we say we will, complete works safely, and leave your site spotless.
Whether you’re planning a full drainage upgrade or need an emergency call-out at 3 a.m., one call to HEP connects you with the region’s most responsive commercial plumbing specialists. We offer transparent pricing, maintenance plans tailored to local legislation, and a workmanship guarantee that protects you long after the water starts flowing again. Let Kelso’s trusted experts safeguard your drains and your reputation—book your site survey today.
FAQs
What commercial drainage services do you provide in Kelso?
We cover the full spectrum of drainage work for businesses in and around Kelso, including CCTV drain inspections, high-pressure water jetting, grease trap installation and cleaning, interceptor maintenance, root cutting, pipe relining, pump station servicing, storm-water management, and full system design or replacement. Whether you need a one-off blockage cleared or an entire site drainage network installed, our certified commercial plumbers have the equipment and expertise to handle it safely and efficiently.
How quickly can you respond to a drainage emergency at my business?
Our emergency response team is on call 24/7 and can usually be on site anywhere in Kelso within 60–90 minutes. We understand that a backed-up drain or flooding can halt operations and cause costly damage, so we prioritise commercial call-outs. Our vans are fully stocked with jetting units, drain cameras, pumps, and temporary bypass equipment, allowing us to diagnose the issue and restore flow in a single visit whenever possible.
Are your plumbers certified to work on large-scale commercial drainage systems?
Yes. All technicians hold Scottish Water hygiene cards, CSCS or ECS safety cards, and are fully trained in confined-space entry, working at height, and the use of high-pressure water jetting equipment. We also carry £10 million public liability insurance and adhere to Water Supply (Water Fittings) Regulations 1999, Building Regulations Part H, and all relevant Scottish environmental legislation. Method statements and risk assessments are completed before any job to ensure compliance and safety.
What are the signs that my commercial property needs a drainage system upgrade?
Persistent foul odours, recurring blockages, slow-running fixtures across multiple areas, water pooling in car parks or landscaped zones, grease build-up despite regular cleaning, and evidence of structural pipe damage on CCTV footage are key indicators. Older properties in Kelso often have clay or pitch-fibre pipes that have deteriorated over time, leading to root ingress and collapses. If you notice any of these symptoms, a professional survey will determine whether spot repairs or a full upgrade is the most cost-effective solution.
Do you offer preventative maintenance plans for commercial drains?
Absolutely. Planned Preventative Maintenance (PPM) is the most economical way to avoid unexpected downtime. After an initial survey, we create a bespoke schedule that can include quarterly jetting, annual CCTV inspections, grease trap servicing, pump station checks, and emergency response priority. Each visit is documented with digital reports and video footage so you have a clear record for insurers and regulatory authorities. Many Kelso businesses have cut reactive call-outs by over 70 % through our PPM programmes.
How much does commercial drainage repair cost and what factors affect the price?
Costs vary based on access, pipe diameter, material, depth, and the extent of damage. Simple jetting and camera inspection for a light blockage might start at £150–£250, while pipe relining or excavation can range from £75 to £150 per metre. Additional factors include traffic management requirements, out-of-hours labour, and whether specialist plant such as vacuum tankers or road saws are needed. We always provide a written, fixed-price quotation following an on-site assessment, and we’ll suggest value-engineering options (like trenchless lining) whenever possible to keep disruption and costs to a minimum.