Commercial Boilers
Commercial Boilers | Commercial Plumbing | Plumbing | Kelso
From boutique hotels on the River Tweed to bustling industrial estates, Kelso businesses trust HEP to keep the heat on and the water flowing. Our Gas Safe-registered engineers design, install and maintain high-capacity boilers, pressurised pipework and backflow prevention systems that stand up to the toughest shifts. Because downtime costs money, we arrive fast, work cleanly and leave your site fully compliant—so you can focus on running your operation, not chasing leaks.
Whether you need a one-off emergency repair or a proactive maintenance contract, our team brings decades of hands-on experience in commercial plumbing. We optimise energy efficiency, minimise disruption and document every detail, giving facilities managers total peace of mind. Talk to us today and discover why HEP is Kelso’s first call when performance, safety and reliability matter most.
FAQs
What types of commercial boilers do you install and service in Kelso?
We work with a full spectrum of commercial boilers, including gas-fired, oil-fired, LPG, biomass, and high-efficiency condensing models. Our engineers are manufacturer-trained on major brands such as Ideal, Worcester Bosch, Vaillant, Hamworthy, and Viessmann, ensuring we can install, commission, maintain, or replace virtually any system found in offices, factories, schools, hotels, and other commercial premises in the Kelso area.
How often should a commercial boiler be serviced?
For safety, efficiency, and compliance with workplace regulations, we recommend a full service at least once every 12 months. High-demand sites (e.g., hotels or food-processing plants) may benefit from bi-annual servicing. Planned maintenance includes combustion analysis, safety-device testing, flue and heat-exchanger cleaning, and system-water quality checks to catch issues early and keep your plant operating at peak efficiency.
Do you offer 24/7 emergency boiler repairs?
Yes. Our commercial plumbing team operates a 24/7 emergency call-out service covering Kelso and surrounding Borders towns. A qualified commercial Gas Safe engineer will attend within 4 hours (often sooner) to diagnose faults, isolate unsafe equipment, and carry out immediate repairs or temporary solutions to restore heat and hot water while permanent parts are sourced.
Can you help reduce our heating costs and carbon footprint?
Absolutely. We offer energy-efficiency audits that examine boiler age, control strategy, pipework insulation, and water treatment. Recommendations may include upgrading to low-NOx condensing boilers, installing weather-compensated controls, adding plate heat exchangers, or balancing the system. Many clients in Kelso have achieved fuel savings of 15–30 % and significant CO₂ reductions through relatively small capital investments.
What certifications and regulations should a commercial boiler installer meet?
All engineers working on gas or LPG appliances must be Gas Safe registered with the relevant commercial categories. Oil installations require OFTEC registration, and biomass boilers fall under HETAS. We also comply with the Pressure Systems Safety Regulations (PSSR), the Building Regulations Part L2 for energy efficiency, and Scottish Environmental Protection Agency (SEPA) emission standards. Copies of our certificates are available on request.
How much does a commercial boiler replacement cost?
Costs vary depending on boiler capacity (kW), fuel type, plant-room layout, and any required upgrades to flues, pumps, or controls. As a rough guide, small commercial premises may spend £8,000–£15,000, while large multi-boiler cascades can exceed £40,000. We provide free site surveys in Kelso, detailed fixed-price quotations, and life-cycle cost analyses to help you choose the most economical option.