Satisfaction Guarantee
Satisfaction Guarantee | Plumbing Fixture Replacements | Plumbing | Karns
When faucets drip through the night or an outdated toilet keeps running up your water bill, Karns homeowners know they can count on HEP for fast, flawless plumbing fixture replacements backed by our famous Satisfaction Guarantee. Our licensed technicians arrive on time, protect your floors, and install stylish, water-saving fixtures—from sinks and showers to garbage disposals—so you can enjoy instant comfort and lower utility costs without lifting a wrench. We believe you deserve craftsmanship that lasts and transparent pricing that never springs surprises.
If anything about your new fixture fails to perform exactly as promised, we’ll make it right at no extra charge—because HEP isn’t finished until you’re thrilled. Schedule today and experience why your neighbors in Karns trust a local team that treats every home like our own. One call, one visit, total peace of mind.
FAQs
What kinds of plumbing fixtures can you replace in Karns homes?
Our licensed plumbers can replace virtually any residential fixture, including kitchen and bathroom faucets, sinks, toilets, showerheads, tub and shower valves, garbage disposals, outdoor hose bibbs, and laundry room utility sinks. If you have a specialty or designer fixture, let us know when you book so we can arrive with the correct parts and tools.
How does your 100 % Satisfaction Guarantee work?
If you’re not completely satisfied with the workmanship or the performance of the new fixture within one year of installation, simply call us. We’ll return promptly to make it right at no extra charge. If we still can’t meet your expectations, we’ll remove the fixture and refund the labor portion of your invoice. Your peace of mind is our priority.
Can I get same-day fixture replacement service in Karns?
In most cases, yes. Because we keep common faucets, toilets, disposals, and repair parts stocked on our service trucks, we can complete many replacements the same day you call—often during the first visit. For special-order or designer fixtures, we schedule installation as soon as the product arrives, typically within 2–5 business days.
Do you handle cleanup and disposal of my old fixture?
Absolutely. After installing your new fixture we test it thoroughly, wipe down surrounding surfaces, vacuum or sweep the work area, and haul away the old fixture for environmentally responsible disposal or recycling. You’re left with a spotless space and a leak-free upgrade.
What does a typical faucet or toilet replacement cost?
Prices vary based on brand, style, and any repairs needed to the supply lines or drain. In Karns, a standard toilet replacement usually ranges from $350–$550 installed, while a mid-range kitchen faucet swap runs $250–$450. You’ll receive a written, upfront quote before any work begins—no hidden fees and no obligation.
Are the fixtures and parts you install covered by warranty?
Yes. Most manufacturer warranties cover parts for 1–10 years, and many carry lifetime coverage against finish defects or leaks. On top of that, we include a one-year labor warranty and our 100 % satisfaction guarantee. If a warranted part fails, we’ll handle the manufacturer claim and the replacement labor at no additional cost to you.