- HEP Plumbing
- Tankless Water Heater

Tankless Water Heater
Tankless Water Heater | Plumbing | Jonesborough
Enjoy endless, on-demand hot water in Jonesborough with HEP’s state-of-the-art tankless water heater solutions. Our local team swaps bulky tanks for sleek, energy-saving units that deliver a steady stream of comfort while trimming utility bills. Whether you’re retrofitting an older home or building new, we size, install, and fine-tune every system so you can savor steamy showers without the wait—or the waste.
From the first consultation to the final flush, HEP handles every facet of plumbing with precision. Expect punctual arrivals, transparent pricing, and courteous pros who respect your home as much as you do. Ready to upgrade? Call or click today and discover why Jonesborough homeowners trust HEP for hassle-free tankless water heater performance that keeps life flowing beautifully.
FAQs
What advantages does a tankless water heater offer over a conventional storage-tank model?
Tankless (on-demand) units heat water only when a fixture is opened, so they eliminate standby heat loss and can reduce energy use by 25–40 %. They supply virtually endless hot water, free up 10–20 ft² of floor space, and typically last 20+ years—about twice as long as a tank. In Jonesborough’s relatively mild climate, they also recover faster from cold-water inlet temperatures, making them an efficient year-round option.
How does the installation process work for a home in Jonesborough, TN?
1. Site assessment – A licensed plumber checks gas or electric service capacity, venting routes, and water hardness. 2. Sizing – Flow-rate and temperature-rise calculations are made to pick the right GPM rating. 3. Permitting – Washington County requires a plumbing/mechanical permit; we handle the paperwork and inspection scheduling. 4. Upgrades – Many homes need a larger gas line (¾–1 inch) or a 240-V, 40-A circuit for electric models. Condensing gas units also need a condensate drain. 5. Mounting & hookups – The heater is wall-mounted, connected to water, gas/electric, and vented through the roof or sidewall with stainless or PVC pipe. 6. Commissioning – We flush the unit, set water temperature (usually 120 °F), and explain maintenance. Most projects take 4–6 hours once materials and permits are ready.
What size tankless water heater do I need for my household?
Sizing is based on simultaneous demand (gallons per minute) and required temperature rise. A typical Jonesborough ground-water temperature is 55–60 °F; to reach 120 °F you need a 60–65 °F rise. Add up the flow of fixtures you may run at once: shower (2.0 GPM), kitchen sink (1.5 GPM), washer (2.0 GPM). A family using two showers and a sink together needs roughly 5.5–6 GPM at a 60 °F rise. Gas units in the 180,000–199,000 BTU range or electric models around 27 kW cover that demand. Because every home’s pattern is unique, a professional sizing calculation is recommended before purchase.
Will a tankless water heater lower my utility bills?
Yes—because it only heats water when you open a tap. ENERGY STAR® gas units run at 0.90–0.98 UEF (efficiency). For an average Jonesborough household using 60 gallons of hot water daily, that can shave $75–$150 per year off natural-gas costs compared with a mid-efficiency tank. Electric tankless units avoid standby loss too, but savings depend on your kWh rate. The typical payback period is 4–7 years; federal tax credits (30 % up to $600 on qualifying models) and occasional TVA or local utility rebates can shorten it further.
What routine maintenance does a tankless water heater require?
1. Annual flushing/descaling – Hardness in our municipal and well water can scale the heat exchanger. We connect a pump and circulate white vinegar or a manufacturer-approved solution for 45 minutes. 2. Inlet screen cleaning – The cold-water filter should be rinsed every 6–12 months. 3. Vent & condensate check – Ensure no obstructions or leaks. 4. Combustion analysis (gas models) – A yearly inspection verifies proper CO₂ levels and burner performance. These steps keep efficiency high and preserve the manufacturer’s 10- to 15-year heat-exchanger warranty. We offer low-cost maintenance plans for Jonesborough residents.
Are there local codes, permits, or rebates I should know about in Jonesborough?
• Codes – Installations must follow the 2018 International Plumbing Code and International Fuel Gas Code adopted by Washington County. Gas units need category-III/IV venting, and electric units must meet NEC requirements. • Permits – A plumbing/mechanical permit is required for new or replacement tankless heaters; fees are typically $40–$60. Final inspection is scheduled after installation. • Clearances – Tankless heaters must be mounted 3 ft from windows/doors and 12 in off the ground outside. • Rebates – Qualifying ENERGY STAR gas units may be eligible for TVA EnergyRight rebates (usually $50–$150) and the current federal 25C tax credit (30 % of cost, max $600). We’ll help you assemble the paperwork so you don’t leave money on the table.