Licensed Plumbers
Licensed Plumbers | Plumbing | Jonesborough
From the century-old storefronts on Boone Street to the new builds along the outskirts of town, Jonesborough homes all share one thing in common: when water goes where it shouldn’t, locals call HEP’s licensed pros. Our technicians arrive in clearly marked vans, greet you with a smile, and back every repair with straightforward pricing—whether it’s a dripping faucet in a historic cottage or a full repipe in a modern farmhouse. By blending state-of-the-art tools with small-town courtesy, we make quick work of clogs, leaks, and water-heater woes while treating your home as carefully as the archives at the Storytelling Center.
Choose HEP and you’ll get more than expert plumbing; you’ll gain a neighbor who’s on call 24/7 and always answers the phone with a real voice, not a robot. Schedule today, and discover why Jonesborough families have trusted us for decades to keep life flowing smoothly—one pipe, one fixture, one satisfied customer at a time.
FAQs
Are your plumbers in Jonesborough fully licensed and insured?
Yes. Every member of our plumbing team holds a current Tennessee Journeyman or Master Plumbing license and carries full liability and workers’-compensation insurance. This protects both our customers and our technicians and ensures all work meets state and local plumbing codes.
What types of plumbing services do you provide in Jonesborough?
We handle everything from routine maintenance to emergency repairs, including leak detection, water-heater installation and repair, drain cleaning, sewer line inspections, fixture replacements, bathroom and kitchen remodel plumbing, and backflow-prevention testing. If water or gas flows through it, we can install, repair, or replace it.
Do you offer 24/7 emergency plumbing service?
Absolutely. Plumbing problems don’t keep business hours, so our dispatch center in Jonesborough is staffed around the clock. Call our main number any time—nights, weekends, and holidays—and a licensed technician will be dispatched with a fully stocked service vehicle to address burst pipes, major leaks, sewer backups, or any urgent issue.
How quickly can you arrive at my Jonesborough home or business?
For most addresses in Jonesborough and surrounding Washington County, our average response time is 60–90 minutes for emergencies and same-day or next-day for non-urgent appointments. We use GPS-equipped vans and local warehousing to reach you faster and minimize delays caused by parts runs.
What will my plumbing repair or installation cost?
We provide transparent, upfront pricing. After diagnosing the problem on-site, our plumber will present a written estimate that lists labor, materials, and any permit fees. You decide before work begins. We also offer flat-rate pricing for common services (e.g., water-heater replacement, main-line snaking) and multiple payment options, including financing for larger projects.
Do you guarantee your plumbing work?
Yes. All labor is covered by a 1-year workmanship warranty, and most fixtures or appliances come with manufacturer warranties that we honor. For sewer and water-service line replacements, we offer extended guarantees of up to 25 years. If an issue arises within the warranty period, we return at no charge to make it right.