Transparent Pricing

HEP PlumbingTransparent Pricing

Transparent Pricing | Toilet Upgrades and Replacements | Plumbing | Jonesborough

From clogged, outdated commodes to modern, water-saving models that elevate your bathroom’s style, HEP Home Services makes the process effortless. Our licensed Jonesborough plumbers arrive on time, walk you through every option, then quote a flat rate before any work begins—no hidden fees, no last-minute add-ons, just transparent pricing that lets you plan with confidence.

Whether you’re chasing lower utility bills, a sleeker look, or a fix for an unreliable flush, our team handles toilet upgrades and replacements with precision and respect for your home. We remove the old unit, install the new one, and haul away all debris, leaving you with a pristine bathroom and a reliable throne you can trust for years to come.

FAQs

What does “transparent pricing” mean for my toilet upgrade or replacement in Jonesborough?

Transparent pricing means you see every cost component—labor, materials, permits, disposal fees—up front before any work begins. We inspect your existing toilet, discuss your preferences, and give you a written, itemized quote that will not change unless you approve additional work. No hidden trip charges, fuel surcharges, or last-minute add-ons.

How do you determine the total cost of a toilet replacement?

Pricing is based on three factors: (1) the model you choose (standard, comfort-height, dual-flush, smart toilet, etc.); (2) installation complexity (e.g., relocating the flange, repairing subfloor, replacing the shut-off valve); and (3) required parts and disposal. Our technicians measure the rough-in, check venting and supply lines, and explain any code upgrades that might apply in Washington County. That assessment lets us build a fixed, line-item quote so you know exactly what you’re paying for.

What kinds of toilet upgrades do you offer?

We install water-saving high-efficiency toilets, ADA/comfort-height models, pressure-assist units for commercial settings, and smart toilets with bidet seats and heated functions. If you just want an upgrade without full replacement, we can add soft-close seats, dual-flush conversion kits, or higher-quality fill valves to your existing toilet.

How long will a typical toilet replacement take?

Most straightforward swaps take 90 minutes to two hours from shutting off the water to hauling away the old unit. If we need to repair a damaged flange, level the subfloor, or move the supply line, plan on an extra hour or two. We schedule two-hour arrival windows anywhere in the Jonesborough area, and your tech calls when en route.

Do you handle permits, old-toilet disposal, and cleanup?

Yes. Jonesborough generally does not require a permit for a like-for-like toilet exchange, but if we must relocate plumbing or touch structural elements, we’ll secure the proper city or county permits. We remove and recycle or legally dispose of your old toilet at no additional cost. Drop cloths protect your floors, and we sanitize the work area before we leave.

What warranties and guarantees come with your toilet services?

All toilets we supply carry the manufacturer’s parts warranty—typically 1 to 10 years depending on brand. Our workmanship is covered by a written two-year labor warranty. If a connection leaks or the toilet rocks due to installation error, we fix it free. We also honor a 100 percent satisfaction guarantee: if you’re not happy with the final installation, we’ll make it right or refund your labor cost.

HEP Plumbing
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(423) 228-7696