Industry-leading Warranties
Industry-leading Warranties | Toilet Upgrades and Replacements | Plumbing | Jonesborough
Tired of holding your breath every time you flush? HEP’s certified plumbers bring fresh efficiency and style to Jonesborough bathrooms with hassle-free toilet upgrades and replacements. We handle everything—from mess-free removal of your old fixture to precision installation of a water-saving model—so you can enjoy quieter flushes, lower utility bills, and a bathroom that finally feels complete.
What really sets HEP apart is our industry-leading warranties. Every new toilet we install is backed by comprehensive coverage on parts AND labor, giving you years of confidence with no fine-print surprises. Add in honest, upfront pricing and friendly technicians who respect your home, and it’s easy to see why your neighbors already trust HEP for every flush-related fix.
Ready to experience worry-free performance? Book today and discover why Jonesborough homeowners choose HEP for reliable, warrantied work that keeps their bathrooms flowing smoothly.
FAQs
What kinds of warranties do you provide with a toilet upgrade or replacement in Jonesborough?
Every toilet installation comes with our industry-leading dual warranty package: (1) a Lifetime Workmanship Warranty that protects you against any installation-related leaks, loose seals, or mounting issues for as long as you own the home, and (2) the full manufacturer’s parts warranty, which ranges from 5 to 25 years depending on the toilet model you select. If a covered defect occurs, we supply all labor and parts at no additional cost.
How long will a typical toilet replacement take from start to finish?
Most standard replacements are completed in a single visit lasting 2–3 hours, including shut-off, removal of the old fixture, flange inspection, installation of the new toilet, caulking, and cleanup. If subfloor repairs or flange rebuilding are required, the job may extend to 4–5 hours. You can keep one bathroom operational throughout the process, and water service is usually off for less than 30 minutes.
Can you help me choose the best high-efficiency toilet for my Jonesborough home?
Absolutely. During our free on-site consultation we measure your rough-in, review your water-usage goals, and discuss features like chair-height bowls, skirted bases, bidet seats, and pressure-assist flushes. We stock WaterSense-certified models from Kohler, Toto, and American Standard that use as little as 1.0 gpf, saving up to 13,000 gallons per year over older 3.5 gpf units. We’ll match you with options that fit your budget, décor, and performance preferences.
Are there rebates or tax incentives for installing a water-saving toilet in Washington County?
Yes. The Town of Jonesborough currently offers a $50 bill credit for homeowners who install a WaterSense-labeled toilet that uses 1.28 gpf or less. In addition, the Tennessee Department of Environment & Conservation provides occasional mail-in rebates (typically $25–$100) during conservation campaigns. We supply all rebate forms, proof-of-purchase documents, and serial numbers at the time of installation so you can claim every available incentive.
What are the warning signs that it’s time to replace my toilet rather than keep repairing it?
Persistent hairline cracks in the tank or bowl, recurring wax-ring leaks, wobbling due to flange damage, chronic clogging despite a clear drain line, and dated 3.5+ gpf consumption are all indicators that replacement is more cost-effective than repair. If repair costs exceed 50 % of the price of a new high-efficiency unit—or if your toilet was manufactured before 1994—upgrading will usually lower water bills and eliminate future service calls.
Do you remove the old toilet and clean up the workspace after installation?
Yes. Our technicians haul away the old fixture, wax ring, and packaging materials at no extra charge and dispose of them in accordance with Jonesborough municipal regulations. We disinfect the bathroom floor, polish the new porcelain, and re-caulk any disturbed trim so the space is ready for immediate use. A final walkthrough ensures you understand the flush mechanism, warranty coverage, and recommended maintenance.