- HEP Plumbing
- Hometown Reliability

Hometown Reliability
Hometown Reliability | Toilet Upgrades and Replacements | Plumbing | Jonesborough
When a leaky, outdated commode starts stealing your serenity, HEP’s hometown reliability steps in. Our Jonesborough–based pros make quick work of clogs, wobbles, and surprise puddles, guiding you through style and efficiency options that can cut water use by up to 60 %. From sleek, comfort-height bowls to whisper-quiet dual-flush technology, we install fixtures built for decades of dependable flushes—backed by the same neighborly service that’s kept us on speed-dial across Washington County.
Explore our specialized toilet upgrades and replacements to revive your bathroom, raise your home’s value, and lower monthly bills without lifting a wrench yourself. One call brings punctual technicians, transparent pricing, and spotless cleanup, so you can get back to enjoying Main Street festivals instead of wrestling with a plunger. Schedule today and discover why Jonesborough trusts HEP to handle the dirty work with clean, hometown care.
FAQs
How do I know it’s time to replace my toilet rather than repair it?
In Jonesborough’s older homes, many toilets are 20-30 years old. Frequent clogs, cracks in the tank or bowl, constantly running water, wobbling at the base, or repeated repair calls are strong indicators that replacement is the more cost-effective choice. Modern high-efficiency models also cut water use by up to 60 %, so upgrading can lower your utility bill and pay for itself over time.
What types of toilets do you install for Jonesborough homeowners?
Hometown Reliability Plumbing installs a full range of toilets, including standard gravity-flush, pressure-assist, dual-flush, wall-hung, comfort-height, and skirted designs. We carry WaterSense-certified options from leading brands such as Kohler, American Standard, and Toto, ensuring you get reliable performance, parts availability, and strong warranties suited to our local water conditions.
How long does a typical toilet replacement take?
Most straightforward replacements take 2–3 hours. We arrive with floor coverings, shut off your water, drain and remove the old unit, inspect and clean the flange, install a new wax or rubber ring, set and level the new toilet, reconnect the supply line, test for leaks, and haul away the old fixture. If subfloor damage or flange repairs are required, the visit may extend to 4–5 hours, but we’ll provide an on-site estimate before proceeding.
Will I need to upgrade my plumbing or flange when replacing the toilet?
In the majority of Jonesborough homes, the existing 12-inch rough-in and PVC or cast-iron flange are compatible with today’s toilets. However, if we find a corroded flange, lead bend, or non-standard rough-in, we’ll recommend cost-effective repairs or an offset flange adapter during the same visit. This prevents leaks and wobbling and ensures the manufacturer’s warranty remains valid.
Can you dispose of my old toilet in an eco-friendly way?
Yes. We recycle porcelain tanks and bowls through regional facilities that crush the material for roadbed aggregate and new concrete projects. Metal components such as tank bolts and fill valves are taken to a metal recycler. Any non-recyclable parts are disposed of according to Washington County regulations, keeping waste out of local landfills whenever possible.
Do you offer financing or coupons for toilet upgrades?
Absolutely. Hometown Reliability Plumbing partners with local credit unions to provide 6- and 12-month zero-interest financing on qualifying projects over $500. We also post seasonal coupons—such as $50 off installation of any WaterSense toilet—on our website and social media. Seniors, veterans, and first responders in Jonesborough receive an ongoing 10 % discount on labor.