- HEP Plumbing
- Licensed Technicians

Licensed Technicians
Licensed Technicians | Tankless Water Heater Install | Plumbing | Jonesborough
Imagine stepping into a Jonesborough shower that never turns lukewarm, knowing your energy bill is trimmed at the same time. That’s the everyday reality HEP’s licensed technicians deliver with our expert tankless water heater install service. We size the unit precisely for your household’s demands, remove bulky storage tanks, and set up sleek, high-efficiency technology that heats water on-demand—so you only pay for what you use. From tidy drop cloths to code-compliant hookups, every detail is handled by certified pros who treat your home like their own.
Customers love how quickly we arrive, the transparent up-front pricing, and the peace of mind that comes with industry-leading warranties. Whether you’re replacing a failing heater or building your dream bath, we orchestrate the entire project—from permitting to final temperature check—without disrupting your daily routine. Schedule today and feel the difference a precision tankless system makes for comfort, savings, and long-term reliability in Jonesborough homes.
FAQs
What advantages does a tankless water heater offer over a traditional storage-tank unit?
Tankless water heaters heat water on demand, so you never run out of hot water and you eliminate standby heat loss from a 40- or 50-gallon tank. Most models are 20–40 % more energy-efficient, can cut water-heating costs by up to one-third, and free up valuable floor space. They also have a service life of 20+ years—roughly twice that of a standard tank—so you’ll replace equipment less often.
How long will a typical tankless water heater installation take in a Jonesborough home?
For a straightforward replacement in the same location, our licensed technicians can usually complete the job in 4–6 hours, including removal of the old tank, new venting, gas or electrical hookups, and system testing. If the unit is being relocated, or if gas line upsizing and new vent penetrations are needed, plan on a full work-day. We always provide a detailed timeline after the on-site assessment.
Will I need to upgrade my home’s gas line or electrical service?
Possibly. Gas-fired tankless units generally require a ¾-inch gas line and 120 V electrical outlet for ignition and controls. Electric tankless models may need a 150–200 amp service panel and multiple 40–50 amp breakers. During our free estimate, we measure gas pressure, check wire size, and calculate load to determine whether upgrades are necessary. Any required work is itemized in writing so there are no surprises.
Are tankless water heaters really more energy efficient, and how much can I expect to save?
Yes. Because tankless units heat water only when you open a tap, they avoid the perpetual reheating that storage tanks perform. ENERGY STAR® data shows savings of roughly $80–$100 per year for an average four-person household. Homes with lower hot-water demand or vacation properties see even larger percentage savings because a tankless unit uses virtually no energy while you’re away.
What ongoing maintenance is required, and do you provide service plans?
To keep your heat exchanger free of mineral scale, we recommend a yearly descaling flush—more often if you have very hard water. We also inspect the burner, venting, and condensate drain, and update the unit’s firmware if applicable. Our Jonesborough customers can join our Tankless Care Plan, which includes the annual flush, priority scheduling, and a 10 % discount on parts for a flat annual fee.
Are there rebates, tax credits, or warranties available for a new tankless installation in Jonesborough?
Many gas utilities in Tennessee offer $150–$400 rebates for ENERGY STAR® certified tankless units. Federal tax credits of 30 % of the project cost (up to $600) are available through 2032 for qualifying models with a ≥0.95 UEF. The manufacturer’s warranty typically covers heat exchangers for 12–15 years and parts for 5 years. We register your unit and handle all paperwork to ensure you receive every incentive and full warranty protection.