- HEP Plumbing
- Upfront Pricing

Upfront Pricing
Upfront Pricing | Tank Water Heater | Plumbing | Jonesborough
When your Jonesborough home’s comfort depends on reliable hot water, you don’t want surprises—whether they’re in the shower or on the invoice. HEP’s upfront pricing plumbing service takes the guesswork out of a new tank water heater installation or repair. Before our licensed technicians ever lift a wrench, you’ll know the exact cost, timeline, and warranty details, so you can make a confident decision without hidden fees looming in the background.
From prompt arrival to meticulous cleanup, we bring decades of experience, industry-leading equipment, and genuine neighborly care to every job. Whether your current system is sputtering its last lukewarm gasp or you’re proactively upgrading for better efficiency, our team evaluates your home’s size, usage, and budget to recommend the perfect tank water heater solution. Trust HEP to keep the water hot, the billing clear, and your day running smoothly.
FAQs
What does “upfront pricing” mean for a tank water heater installation in Jonesborough?
Upfront pricing means we quote the full cost of your tank-type water heater project before any work begins. The quoted amount includes the water heater itself, labor, permits required by the Town of Jonesborough, disposal of the old unit, sales tax, and any ancillary parts (supply lines, gas flex, expansion tank, etc.). You approve that price in writing; there are no hidden fees or surprise add-ons when the job is finished.
How much does a standard 40- or 50-gallon gas or electric tank water heater typically cost with your upfront pricing model?
For most homes in Jonesborough, an electric 40- or 50-gallon replacement ranges from $1,250–$1,650, while a comparable natural-gas unit ranges from $1,550–$2,100. These figures cover the new heater, delivery, installation, venting upgrades, expansion tank, haul-away of the old tank, and permit/inspection fees. Prices can vary depending on closet accessibility, code upgrades, or if you choose a longer warranty or high-recovery model, but you will always receive the exact total before we schedule the job.
How long does a tank water heater installation or replacement usually take?
Most standard replacements are completed in 2–4 hours once our licensed plumber is on site. This includes draining and removing the old tank, setting the new unit, making all water, gas, and vent connections, bringing the installation up to current Jonesborough and Washington County plumbing codes, and cleaning the area. If your project involves relocating the heater or adding new electrical/gas lines, it can extend to a full day. In every case, we provide a time estimate along with the upfront price.
Do I need a permit or inspection for a new water heater in Jonesborough?
Yes. Jonesborough and Washington County require a plumbing/mechanical permit and a subsequent inspection for any water heater replacement or new install. As part of our upfront price, we secure the permit, schedule the inspector, and meet code requirements such as T&P discharge piping, seismic strapping if needed, drain pans, expansion tanks, and proper venting. You won’t have to handle any paperwork or worry about compliance—our licensed plumber manages it all.
What warranties are included with your tank water heater installations?
Every installation comes with two layers of protection: (1) the manufacturer’s tank and parts warranty—typically 6 years for standard models or up to 12 years for premium lines—and (2) our own 1-year labor warranty, which means we’ll correct any workmanship issue at no cost within 12 months. Extended labor warranties are available for an additional fee, and we’ll outline all options in your upfront quote so you can choose the coverage level that suits you.
Can you remove my old tank water heater and dispose of it responsibly?
Absolutely. Haul-away and eco-friendly disposal or metal recycling of your old tank are included in our upfront pricing. We disconnect, drain, and remove the old unit, load it onto our service truck, and transport it to an approved recycling center that processes steel and non-ferrous metals. This service is part of the quoted price, so you won’t face separate disposal fees or have to arrange curbside pickup yourself.