Video Inspection

HEP PlumbingVideo Inspection

Video Inspection | Pipe Upgrades | Plumbing | Jonesborough

Imagine seeing every inch of your home’s plumbing in high-definition before a single wrench is lifted. HEP’s cutting-edge video inspection service in Jonesborough lets you do exactly that, revealing hidden leaks, corrosion, or root intrusions without the guesswork. Our licensed technicians thread a tiny, camera-equipped cable through your lines, streaming real-time footage straight to a monitor so you can watch problems unfold alongside us. The result? Faster diagnoses, fewer surprises, and a transparent plan of action you can trust.

Once we pinpoint trouble spots, we move seamlessly into pipe upgrades, replacing worn or outdated sections with durable, modern materials designed to outperform and outlast the originals. Whether you need a targeted repair or a full system overhaul, HEP delivers clean, efficient workmanship that protects your water quality and your property’s value. Schedule your inspection today and experience the peace of mind that comes from seeing—literally—how healthy your pipes can be.

FAQs

What is a plumbing video inspection and why should I have one before upgrading my pipes?

A plumbing video inspection involves feeding a high-resolution, waterproof camera through your drain or sewer lines to record real-time footage of the interior condition of the piping. In Jonesborough—where many homes still have original cast-iron or clay lines—this step lets us see exactly what type of pipe you have, where blockages or deterioration exist, and whether sections have already shifted or collapsed. By knowing the true condition of the system, we can recommend the most cost-effective upgrade (spot repair, trenchless lining, or full repipe) instead of guessing and potentially replacing pipe that is still in good shape.

How does the video inspection process work, and how long will it take at my Jonesborough property?

On the day of service, our licensed technician will locate an existing clean-out or remove a toilet to access the main line. The camera—attached to a flexible rod—travels the entire length of the pipe while transmitting HD video to a monitor topside. We narrate our findings, noting pipe material, diameter changes, obstructions, and depth/locations marked with a sonde. A standard single-family home in Jonesborough usually takes 45–90 minutes from setup to cleanup, and you can watch the inspection live or receive a cloud-stored recording afterward.

What kinds of problems can your inspection detect?

Our equipment can identify virtually every hidden defect, including: • Tree-root intrusion (common with Jonesborough’s mature hardwoods) • Corrosion, scaling, or tuberculation inside cast-iron pipes • Cracks, fractures, or offset joints in clay or PVC • Low spots or “bellies” that cause standing water • Foreign objects or grease buildup causing slow drains • Incorrect slope or illegal fittings installed by previous owners. Pinpointing these issues helps us decide whether to hydro-jet, spot-repair, line, or replace the pipe entirely.

Will a video inspection damage my yard, driveway, or landscaping?

No. The camera inspection is completely non-invasive. We use your existing clean-out, roof vent, or an indoor fixture for entry, so there is no digging, trenching, or concrete breaking just to look inside. If you do not have a clean-out, we can often install one with minimal disturbance and restore the area the same day.

After the inspection, how do you decide if I need a repair, trenchless lining, or a full pipe upgrade?

We analyze the footage and the depth/location data captured by the camera. Small, isolated cracks or root intrusions may only need spot repairs or localized pipe bursting. If the pipe’s structure is sound but the interior is rough or scaled, trenchless cured-in-place pipe (CIPP) lining may restore full flow without excavation. For pipes that are severely corroded, undersized, or made of obsolete materials (e.g., Orangeburg), we recommend a full upgrade to modern PVC or PEX. We provide a written report, cost comparison, and life-expectancy estimate for each option so you can make an informed decision.

Do I need permits or inspections from the Town of Jonesborough when upgrading my pipes, and do you handle them?

Yes. Any sewer replacement, water-service replacement, or significant re-piping inside the home requires permits under the International Plumbing Code adopted by Jonesborough. Our team pulls all necessary permits, schedules municipal inspections, and ensures the work meets local depth, bedding, and materials standards. We also coordinate with the Washington County Water and Wastewater Authority when a main line tap or meter upgrade is required, so you never have to navigate the paperwork yourself.

HEP Plumbing
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(423) 228-7696