Satisfaction Guarantee
Satisfaction Guarantee | Garbage Disposal Repair | Plumbing | Jonesborough
When your kitchen grind stops cold, HEP’s licensed plumbers arrive fast, fully stocked, and ready to restore the heartbeat of your sink. Our satisfaction guarantee means we’re not finished until your blades are humming, odors are gone, and you’re smiling over a spotless workspace. From jammed units to mysterious leaks, we combine decades of local know-how with clear, upfront pricing, so Jonesborough homeowners never have to gamble on their comfort or their budget.
Choose HEP for garbage disposal repair and you’ll feel the difference from the first friendly call to the final follow-up. We respect your time, protect your home with shoe covers and mats, and back every fix with parts and labor warranties that outlast the competition. Reliability, transparency, and true Tennessee hospitality—everything you need to get dinner back on track tonight.
FAQs
What signs indicate my garbage disposal needs professional repair?
Common red flags include humming without grinding, repeated tripping of the reset button or breaker, water leaking from the bottom or side of the unit, slow drainage, foul odors that cleaning will not remove, or grinding noises that sound metal-on-metal. If any of these symptoms appear, shut the unit off and call our Jonesborough plumbing team to prevent motor burnout or sink cabinet water damage.
How quickly can your plumbers get to my home in Jonesborough for garbage disposal issues?
Because we are locally based, we offer same-day service throughout Jonesborough and the surrounding Washington County area. Calls received before noon can usually be scheduled for arrival within a 2-hour window the very same day, and after-hours emergency dispatch is available until 10 p.m. No matter when you call, you will speak with a live representative who can give you a firm arrival time.
What does your 100 % satisfaction guarantee cover on garbage disposal repairs?
Our guarantee means you will not pay until the disposal is running smoothly and you are completely happy with the workmanship, cleanliness, and courtesy of our plumbers. If the repaired component fails within one year due to our workmanship, we will return and fix it at no additional charge. In short, we stand behind the parts we supply, the labor we perform, and the way we treat you and your home.
Can you repair all brands and models of garbage disposals, or will I need a replacement unit?
Our technicians carry OEM and universal parts for most major brands—InSinkErator, Waste King, Moen, KitchenAid, GE, Whirlpool, and more—so repairs are possible in about 80 % of service calls. If the motor is burned out, the housing is cracked, or the unit is older than 10 years, replacement may be more cost-effective. We will diagnose first, explain your options, and let you decide; no pressure sales.
How much should I expect to pay for garbage disposal repair, and do you provide upfront pricing?
After an on-site inspection, we give you a flat-rate written quote that includes parts, labor, and tax—no hidden trip charges or overtime fees. Minor jam removal typically ranges from $99-$149, while electrical, flange, or seal repairs run $150-$250. If replacement is the better option, new disposals including installation start at $325. You approve the price before any work begins.
What can I do to prevent future garbage disposal jams after your repair?
Run cold water for 15 seconds before and after use, feed scraps gradually, and avoid putting in fibrous foods (celery, corn husks), starchy build-ups (potato peels, pasta), grease, coffee grounds, or non-food objects. Once a month, grind a tray of ice cubes and citrus peels to clean the blades and freshen the unit. We will leave you with a printed care guide and answer any maintenance questions before we leave.