- HEP Plumbing
- Fully Stocked Truck

Fully Stocked Truck
Fully Stocked Truck | Emergency Plumbing | Plumbing | Jonesborough
When a pipe bursts at 2 a.m. in Jonesborough, the last thing you need is a plumber who has to run back and forth for parts. HEP’s fully stocked trucks pull up like mobile warehouses, loaded with every valve, fitting, and fixture our licensed pros might require. Instead of waiting hours for supplies, you watch the problem get fixed right on the spot, saving water, money, and your peace of mind.
Our local team is on call around the clock for emergency plumbing, backed by decades of experience and a rock-solid satisfaction guarantee. We respect your home, lay down protective coverings, and tidy up before we leave, so the only thing we leave behind is smooth-running pipes. From hidden leaks under historic farmhouses to stubborn clogs in newly built neighborhoods, one call to HEP delivers fast relief and hometown service you can trust.
FAQs
What does a “fully stocked truck” mean for your emergency plumbing service in Jonesborough?
Every service vehicle we send out is stocked with hundreds of common and specialty plumbing parts—water heater thermostats, sewer augers, pipe fittings, valves, supply lines, and even replacement faucets. Because our technicians have these items on hand, most emergency repairs can be completed on the first visit without a run to the supply house, saving you time, money, and preventing further water damage.
How fast can your plumber reach my Jonesborough home or business in an emergency?
We maintain an on-call rotation 24/7/365. Once you call, our dispatcher contacts the nearest technician, who typically arrives anywhere in Jonesborough within 60 minutes—often sooner for in-town locations. Real-time GPS tracking lets us give you an accurate ETA so you know exactly when help is coming.
What types of plumbing emergencies do you handle?
Our team is equipped to tackle burst or frozen pipes, overflowing toilets, leaking water heaters, sewer line backups, gas line leaks, sump pump failures, clogged main drains, and any sudden loss of water pressure. If water or sewage is threatening your property—or you suspect a gas leak—call us immediately and we’ll deploy the appropriate specialist.
Are your emergency plumbers licensed and insured in Tennessee?
Yes. All field technicians hold current Tennessee plumbing licenses and must complete ongoing code-compliance and safety training. The company carries full general liability and workers’ compensation insurance, so you’re protected from liability while we work on your property.
How do you price emergency plumbing services?
We provide upfront, flat-rate pricing before work begins. After diagnosing the issue, the technician quotes a fixed amount that includes parts, labor, and the emergency response fee—no hourly surprises. If multiple repair options exist, you’ll receive clear explanations and costs for each so you can make an informed decision.
What should I do while waiting for the emergency plumber to arrive?
1) Shut off the main water supply (usually near the water meter) to stop the flow. 2) Turn off electricity to affected areas if standing water is present. 3) Open faucets to drain residual pressure and reduce leaking. 4) Move valuables and electronics away from water. 5) Avoid using chemical drain cleaners—they can make professional repairs harder and more hazardous. Then wait for our technician, who will update you en route.