Backflow Testing
Backflow Testing | Commercial Plumbing | Plumbing | Jonesborough
Protecting your building’s drinking water isn’t just a box to check—it’s a promise to every employee, customer, and neighbor who turns on the tap. HEP’s licensed backflow specialists arrive on-time, armed with state-of-the-art gauges and deep knowledge of Jonesborough code, to make sure your assemblies are operating flawlessly. From annual certifications to emergency repairs, we document every test, file the paperwork with the city, and leave you with clear, confidence-boosting results.
Because backflow prevention is only one piece of a healthy mechanical system, our technicians can seamlessly fold the service into broader commercial plumbing maintenance, upgrades, and remodels. One call to HEP means fewer headaches, faster compliance, and a local team that treats your business like our own—so you can keep the doors open and the water flowing safely year-round.
FAQs
What is backflow and why is testing required for commercial properties in Jonesborough?
Backflow is the unwanted reversal of water flow that can allow contaminants from industrial equipment, irrigation systems, or chemical storage areas to enter the public drinking supply. Because commercial buildings typically have complex plumbing and higher hazard potential, the Town of Jonesborough and the State of Tennessee require annual testing of backflow prevention assemblies to ensure they are functioning properly and protecting the municipal water system.
How often do Tennessee and Jonesborough regulations require backflow preventer testing?
Under the Tennessee Department of Environment & Conservation (TDEC) rules and Jonesborough’s Cross-Connection Control Program, all commercial backflow devices must be tested at least once every 12 months. Certain high-hazard sites—such as food-processing plants, medical facilities, or properties with chemical feed systems—may be subject to more frequent testing or additional reporting if repairs are made.
What does your commercial backflow testing service include?
Our certified testers handle the entire compliance process: (1) pre-inspection of each assembly, (2) differential pressure testing with calibrated gauges, (3) cleaning or minor on-site repairs if needed, (4) completion of state-approved test forms, and (5) electronic submission to Jonesborough’s utility office. We also provide a detailed report for your records and reminders when the next test is due.
How long does a typical backflow test take and will it interrupt my business operations?
Most commercial backflow assemblies can be tested in 20–40 minutes. We schedule appointments during off-peak hours or before/after business days to minimize downtime. Water is shut off only for a few minutes while gauges are connected, so the impact on tenants, employees, or production lines is kept to a minimum.
What happens if my backflow preventer fails the test?
If a device fails, our technician will explain the problem, provide an estimate for repair or replacement, and, with your approval, perform the work right away or schedule it promptly. We then retest the assembly to confirm it meets state performance standards before submitting passing results to Jonesborough. Operating a failed device is a code violation, so timely repair avoids fines and keeps your water service in good standing.
Why choose your plumbing company for backflow testing in Jonesborough?
We are locally licensed, fully insured, and TDEC-certified for cross-connection control. Our technicians use state-of-the-art, annually calibrated gauges, and we maintain digital records for easy retrieval during health or fire inspections. With transparent pricing, priority scheduling for repeat customers, and 24/7 emergency service, we deliver hassle-free compliance and peace of mind for Jonesborough business owners.