HEP Plumbing
HEP Plumbing | Plumbing | Johnson City
From a leaky faucet in your Buffalo Mountain cabin to a full re-pipe in a historic downtown bungalow, HEP’s team brings fast, friendly expertise to every plumbing call in Johnson City. We arrive when we say we will, lay down protective mats, explain every option, and back our work with industry-leading guarantees—because your time and your home matter. One call connects you to courteous technicians, fully stocked service vans, and real humans on the phone 24/7, ready to make water worries disappear.
Locally rooted yet powered by decades of regional experience, we handle drain cleaning, water heater installs, sewer line repair, fixture upgrades, and emergency burst-pipe responses with equal care. Our transparent upfront pricing means no surprises, and our commitment to community means we treat every customer like a neighbor. For comfort, convenience, and confidence in your plumbing, Johnson City turns to HEP.
FAQs
What plumbing services do HEP Plumbing provide in Johnson City?
HEP Plumbing offers a full range of residential and light-commercial plumbing services, including leak detection and repair, drain cleaning, water-heater installation and maintenance, toilet and fixture replacement, sewer line inspection and replacement, water-quality solutions such as softeners and filtration, and new-construction or remodeling rough-in work. If water runs through it, we service or install it.
Are your Johnson City plumbers licensed, insured, and background-checked?
Yes. Every HEP Plumbing technician who enters your home carries a Tennessee state plumbing license or works directly under a licensed master plumber. We maintain full liability and workers’-compensation insurance, and all field employees undergo background checks and drug screening for your peace of mind.
Do you offer 24/7 emergency plumbing repairs?
Absolutely. Plumbing emergencies rarely happen at convenient times, so our Johnson City dispatch center is staffed around the clock. Call our main number any time, day or night, and a live representative will route the closest on-call technician to your door—usually within an hour for most Johnson City addresses.
How soon can a plumber get to my Johnson City home?
For non-emergency calls booked during business hours, we can typically schedule same-day or next-day appointments. Emergency requests are prioritized immediately, with average arrival times of 60–90 minutes inside Johnson City limits. Our GPS-enabled fleet and local warehouse keep travel and parts delays to a minimum.
What will my plumbing repair cost, and what payment options do you accept?
We price by the job, not by the hour, so you’ll see the exact cost before we begin work. Estimates are free and carry no obligation. We accept cash, checks, major credit cards, and offer financing on larger projects such as water-heater replacements or repipes. Seniors, military personnel, and first responders receive a 5 % service discount.
Do you guarantee your workmanship and the parts you install?
Yes. All labor carries a one-year workmanship warranty, and most manufacturer parts we install are warrantied from one to ten years depending on the product. If a covered issue occurs during the warranty period, we will repair or replace the component at no cost to you. We also offer optional extended protection plans for added coverage.