Licensed Technicians
Licensed Technicians | Water Purification | Plumbing | Johnson City
Whether you’re dealing with stubborn hard water, lingering odors, or just want peace of mind about every sip, HEP’s licensed technicians bring top-tier water purification expertise right to your Johnson City home. We evaluate your plumbing from the source to the last faucet, install industry-leading filtration systems, and fine-tune them for our region’s unique mineral profile—so every glass tastes mountain-spring fresh.
From same-day testing to seamless integration with your existing pipes, our team handles the heavy lifting while you enjoy crystal-clear results. Count on friendly pros who explain each step, keep worksites spotless, and back every installation with rock-solid guarantees. Clean water, healthier living, and trustworthy service—that’s the HEP difference in water purification.
FAQs
Why should I hire licensed technicians for plumbing and water purification work in Johnson City?
Licensed technicians have passed state-mandated examinations, carry the required insurance, and adhere to all Tennessee plumbing codes. This protects you from sub-standard workmanship, ensures your new filtration system is installed safely, and keeps your manufacturer warranties intact. In Johnson City, permits for major plumbing modifications can only be pulled by a licensed contractor, so hiring a licensed pro also keeps your project compliant with local regulations.
What types of water purification systems do you install and service?
Our team installs, services, and repairs a full range of residential and light-commercial systems: whole-house carbon filters, salt-based and salt-free water softeners, reverse-osmosis (RO) units, ultraviolet (UV) disinfection lights, and combination systems that tackle hard water, chlorine taste, heavy metals, and microbiological contaminants common in the Tri-Cities’ municipal and well water supplies.
Is the tap water in Johnson City safe, and how do I know if I need additional purification?
Johnson City’s municipal water meets federal standards, but many homeowners report hard water scaling, chlorine taste, and trace levels of lead or PFAS in older plumbing. If you notice spots on dishes, dry skin, or an off-taste, schedule a free on-site water test with us. We analyze hardness, pH, total dissolved solids, iron, and bacteria so you can decide whether a targeted filter or whole-home solution is worth the investment.
How long does a typical water purification installation take, and will my water be shut off?
Most single-stage filters or softeners are installed within 2–4 hours. Multi-stage reverse-osmosis or UV systems may require up to a full day, especially if we have to run new plumbing lines. We only shut off your main water line during tie-ins—usually 30–60 minutes—so you’ll have minimal downtime. Our technicians arrive with drop cloths, shoe covers, and all materials needed to finish the job in one visit.
What maintenance do these systems require and can I do it myself?
Carbon and sediment cartridges need replacing every 6–12 months; RO membrane cartridges last 2–3 years; UV bulbs must be changed annually; and softener brine tanks require salt refills monthly. Handy homeowners can perform basic filter changes, but annual professional check-ups ensure the system is sanitized, pressure-tested, and re-programmed for peak efficiency—especially important if your water chemistry changes seasonally.
Do you offer emergency repair services and what warranties come with your systems?
Yes. Our licensed plumbers provide 24/7 emergency service for leaks, bursts, and equipment failures anywhere in Johnson City and the surrounding Tri-Cities. All new purification units come with manufacturer warranties—typically 5–10 years on tanks and 1 year on electronics—plus our own one-year labor warranty. Extended service plans are available for worry-free filter replacements and priority scheduling.