Advanced Purification Solutions

HEP PlumbingAdvanced Purification Solutions

Advanced Purification Solutions | Water Purification | Plumbing | Johnson City

Imagine turning on any tap in your Johnson City home and tasting crisp, crystal-clear water that’s free from chlorine, lead, hard-water minerals, and invisible contaminants. HEP’s advanced purification solutions pair cutting-edge filtration media with professional plumbing expertise to deliver exactly that: water purification that safeguards your health, protects your appliances, and elevates everyday comfort. From compact point-of-use reverse-osmosis units to whole-house conditioning systems, our licensed technicians design, install, and maintain setups tailored to the unique makeup of East Tennessee’s water, all while respecting your schedule and budget.

Choosing HEP means more than cleaner water—it means embracing dependable service rooted in decades of local experience. We back every installation with transparent pricing, responsive 24/7 support, and a satisfaction guarantee that keeps your mind at ease long after the job is done. Ready to refresh your home and taste the difference? Give us a call today and discover why neighbors throughout Johnson City trust HEP to keep the purest water flowing.

FAQs

What contaminants can your advanced purification systems remove from Johnson City water?

Our whole-house and point-of-use units are engineered to target the specific challenges found in Johnson City’s municipal and well water. Independent lab tests confirm they remove up to 99% of chlorine, chloramines, lead, iron, manganese, sulfur odors, volatile organic compounds (VOCs), pesticides, pharmaceuticals, PFAS ("forever chemicals"), and cysts such as Giardia and Cryptosporidium. The systems also reduce hardness minerals that cause scale, improving both taste and appliance longevity.

How does the multi-stage filtration process work?

Each system combines several proven technologies in a single compact housing. Water first passes through a high-capacity sediment pre-filter (5-micron) to capture sand, silt, and rust. An activated catalytic carbon block then adsorbs chlorine, chloramines, taste/odor compounds, and many chemicals. Next, a proprietary KDF-55 media bed exchanges electrons with heavy metals like lead and mercury, rendering them insoluble. In our premium models, water is finally polished by reverse osmosis or ultrafiltration membranes down to 0.0001 microns, ensuring exceptional purity before it reaches your tap.

Is professional installation required, or can I install the system myself?

Most homeowners choose our licensed Johnson City plumbers for turnkey installation, which includes sizing, plumbing tie-ins, pressure testing, and disposal of any old equipment. This service guarantees warranty compliance and optimal performance. Handy DIY customers can install countertop or under-sink RO units by following the illustrated guide and calling our tech line for support; however, whole-house systems require knowledge of local plumbing codes, proper bypass valve placement, and potential electrical grounding, so professional installation is strongly recommended.

What maintenance is needed and how often do filters need to be replaced?

Routine maintenance is straightforward. The sediment pre-filter should be changed every 6–12 months depending on incoming turbidity. Carbon/KDF cartridges typically last 12–18 months or 10,000 gallons, while RO membranes average 3–5 years with proper pre-filtration. Our mobile app tracks water usage and sends reminders, and we offer an affordable Annual Service Plan where a certified technician inspects the system, sanitizes housings, replaces cartridges, and performs a comprehensive water quality test.

Will installing a purification system reduce my water pressure or flow rate?

When sized correctly, pressure drop is minimal—usually less than 5 psi for whole-house units and virtually unnoticeable at fixtures. We calculate flow rate based on the number of bathrooms, peak demand, and incoming pressure in Johnson City’s distribution lines. For homes with low baseline pressure, we can integrate a variable-speed booster pump to maintain strong, consistent flow throughout the plumbing system.

Are your purification solutions environmentally friendly and cost-effective?

Absolutely. By delivering bottle-quality water from every tap, our systems can eliminate up to 3,000 single-use plastic bottles per household each year. The long-life filter cartridges and energy-efficient design lower operating costs to only pennies per gallon—significantly cheaper than bottled water or pitcher filters. All spent cartridges are part of our return-and-recycle program, and the systems are certified lead-free and compliant with NSF/ANSI sustainability standards.

HEP Plumbing
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(423) 228-7696