Transparent Pricing
Transparent Pricing | Toilet Upgrades and Replacements | Plumbing | Johnson City
Whether you’re dreaming of a high-efficiency model that slashes water bills or just tired of a constant run that keeps you up at night, HEP’s licensed plumbers in Johnson City make toilet upgrades and replacements refreshingly simple. We show up on time, protect your floors, and treat every bathroom as if it were our own—no surprises, no mess, no pushy upsells. From sleek one-piece designs to comfort-height bowls and smart bidet seats, we source top brands and install them with factory-approved precision so you can flush with confidence for years to come.
What really sets HEP apart is our transparent pricing. Before any work begins, you’ll see the exact cost in writing, broken down line by line, so you can approve the project with complete peace of mind. Need financing options? They’re laid out just as clearly. It’s honest, up-front service backed by a local team that’s been keeping Johnson City bathrooms flowing smoothly for decades—because when it comes to something as essential as your toilet, you deserve crystal-clear answers as well as clean, reliable results.
FAQs
What does “transparent pricing” mean for my toilet upgrade or replacement in Johnson City?
Transparent pricing means you know the full, itemized cost before any work starts. We present a written quote that lists the price of the new toilet, any required parts (wax ring, supply line, bolts, shut-off valve, etc.), labor, tax, and optional add-ons (disposal of the old unit, floor flange repair, or haul-away services). There are no hidden fees, trip charges, or “surprise” line items added after the fact—if additional issues are discovered, we stop, explain the finding, and get your approval in writing before proceeding.
How much should I budget for a standard toilet replacement in Johnson City?
Most straight swaps (replacing an existing toilet with a comparable model) fall between $425 and $725, which includes a mid-grade, water-efficient toilet, removal and disposal of the old unit, new mounting hardware, a new wax ring, and professional installation. Premium comfort-height or smart toilets can raise the total to $1,000–$3,000. We offer free in-home assessments so you receive an exact quote based on brand, style, rough-in dimension, and any flooring or flange repairs needed.
Can you upgrade my current toilet to a water-saving or comfort-height model without changing the plumbing?
In most cases, yes. The majority of homes in Johnson City have a 12-inch rough-in (distance from the wall to the toilet bolts), and modern water-saving or ADA/comfort-height toilets are designed to fit that footprint. When we inspect your existing setup, we verify the rough-in, supply-line location, and floor condition. If your rough-in is 10 or 14 inches, or if you need a skirted style, we’ll recommend models that fit or discuss minimal plumbing modifications so you still receive the efficiency or comfort upgrade you want.
How soon can you install my new toilet once I approve the quote?
For in-stock standard models we can usually schedule installation within 24–48 hours. Special-order, smart, or designer toilets can take 3–10 business days to arrive, after which we schedule at your convenience—often the next business day. Emergency replacements (severe leaks or non-functional toilets) receive same-day priority whenever technicians and parts are available.
Do you remove and dispose of my old toilet?
Yes. Our quoted price includes safe removal, eco-friendly disposal, and site cleanup. If you prefer to keep the old unit (for donation or salvage) just let us know—there’s no price difference. Porcelain is recycled locally where possible, and any metal hardware is separated for proper recycling.
What warranties or guarantees do you offer on toilet upgrades and replacements?
All installations come with a 1-year labor warranty covering leaks, rocking, or loose connections resulting from our workmanship. Manufacturer warranties on the toilet itself range from 1 year to lifetime, depending on the brand and model; we register your product and provide all paperwork on completion. In addition, we offer an optional 5-year extended service plan that covers parts and labor for flush valve, fill valve, and seat replacements, giving you long-term peace of mind.