- HEP Plumbing
- Licensed Plumbers

Licensed Plumbers
Licensed Plumbers | Toilet Upgrades and Replacements | Plumbing | Johnson City
Need a sleek new look, better flushing power, or a water-saving model that cuts monthly costs? HEP’s licensed plumbers bring decades of experience to every visit, making toilet upgrades and replacements in Johnson City simple and stress-free. We start with a quick assessment of your current fixture, explain the latest comfort-height and dual-flush options, then give you an upfront price before any work begins. Our team arrives on time, protects your floors, hauls away the old unit, and tests every connection so you can trust your bathroom will run flawlessly long after we leave.
From emergency swaps when a cracked bowl can’t wait, to scheduled renovations that rethink an entire space, HEP delivers craftsmanship backed by a 100% satisfaction guarantee. We handle permits, recommend EPA WaterSense models, and even coordinate with remodelers if you’re redesigning the whole room. Ready to enjoy quieter fills, lower utility bills, and a cleaner, more modern bathroom? Call HEP today and let our local pros upgrade your throne.
FAQs
What are the most common signs that my toilet needs to be replaced rather than repaired?
Frequent clogs, cracks in the tank or bowl, persistent leaks around the base, rising water bills due to constant running, or outdated 3.5-gallon models are clear indicators. If repairs are becoming more frequent or costly, upgrading to a new, water-efficient toilet will save money, reduce water usage, and eliminate recurring problems.
Are high-efficiency and dual-flush toilets really worth the investment?
Yes. Modern high-efficiency toilets (HETs) use as little as 1.28 gallons per flush—about 20–60 % less water than older units—while dual-flush models give you a choice between partial and full flushes. Over a year, a family of four can save thousands of gallons of water and lower utility bills enough to offset the higher purchase price, often within two to three years.
How long does a typical toilet replacement take in the Johnson City area?
For most standard replacements, our licensed plumbers can complete the job in 2–3 hours. This includes shutting off the water, removing the old unit, inspecting and, if necessary, replacing the flange and supply line, installing the new toilet, testing for leaks, and cleanup. Complex situations—such as subfloor damage or flange repairs—may extend the visit, but we’ll explain any additional time before work begins.
Will you haul away and recycle my old toilet?
Absolutely. We remove the old fixture, separate recyclable porcelain from non-recyclable parts, and dispose of them according to Washington County and Johnson City regulations. This keeps bulky waste out of landfills and spares you the hassle of curbside bulk-item scheduling.
Do I need a permit or inspection to replace a toilet in Johnson City, TN?
For a like-for-like residential replacement where plumbing lines are not moved, the city does not typically require a permit. However, if the job involves relocating the toilet, altering drain or vent lines, or addressing structural subfloor repairs, a plumbing permit and inspection may be mandatory. Our team verifies all local code requirements and, when needed, secures permits on your behalf.
What warranties and guarantees come with a new toilet installation?
Most manufacturers provide a 1-year parts warranty, with some premium brands offering up to 10 years on china and mechanical components. Our company backs every installation with a written 1-year labor warranty and a 100 % satisfaction guarantee—if any workmanship issue arises within that period, we remedy it at no cost. Extended service plans are also available for added peace of mind.