- HEP Plumbing
- Up-front Pricing

Up-front Pricing
Up-front Pricing | Tank Water Heater | Plumbing | Johnson City
When the morning chill of Johnson City sneaks into your shower, youâll be glad you called HEP for a reliable, energy-smart tank water heater. Our licensed plumbers arrive on time with clear, upfront pricing already in handâno guesswork, no âmystery fees,â just the hot water you need at a cost you agree to before any work begins.
Whether youâre upgrading an outdated unit, tackling an emergency leak, or simply planning ahead for better efficiency, we make the process effortless. Expect courteous pros who protect your home, dispose of the old heater responsibly, and walk you through every option so you can choose what fits your budget and lifestyle. With HEP, your Johnson City water stays hot, your bills stay predictable, and your peace of mind stays intact.
FAQs
What does up-front pricing mean for your tank water heater services in Johnson City?
Up-front pricing means we give you the full, itemized cost of the jobâlabor, parts, permits, disposal fees, and taxesâbefore any work begins. Youâll review and approve the price in writing, so there are no hidden charges or surprise add-ons once the installation or repair of your tank water heater is finished.
How much does a typical tank water heater installation cost in Johnson City?
Prices vary by capacity, fuel type, and installation complexity, but most standard 40â50 gallon gas or electric tank heaters in Johnson City run between $1,100 and $2,400 installed. The quote you receive will factor in the heater itself, any required code upgrades, new supply lines, expansion tank, permit fees, and haul-away of the old unit. Because we use up-front pricing, the figure we provide is exactly what youâll payâno surprises later.
What size tank water heater do I need for my Johnson City home?
A typical rule of thumb is 40 gallons for a household of 2â3 people, 50â60 gallons for 3â4 people, and 75+ gallons for larger families or homes with high hot-water demand. During your free on-site evaluation, our licensed plumber will calculate the peak-hour demand (gallons per hour) based on the number of bathrooms, appliances, and simultaneous uses to ensure you get a unit that meets your needs without wasting energy.
How long does it take to replace or install a tank water heater?
Most replacements can be completed in 2â4 hours, including draining the old unit, making plumbing and gas/electrical connections, testing, and cleanup. First-time installations or jobs requiring code upgrades, new venting, or relocation of the heater may take 4â6 hours. We schedule a convenient arrival window and stick to it, so you know exactly when the job will start and finish.
Are there any rebates or incentives available in Johnson City for energy-efficient tank water heaters?
Yes. Tennesseeâs energy-efficiency programs and many local utilities, including Johnson City Power Board, periodically offer rebatesâtypically $50 to $150âfor ENERGY STARÂŽ certified electric and gas water heaters. Federal tax credits of up to $300 may also apply. We stay current on all incentives and will complete the necessary paperwork or provide forms so you can claim available savings.
Do you offer emergency tank water heater repair services in Johnson City?
Absolutely. Our licensed technicians are on call 24/7 for leak repairs, gas control issues, pilot light failures, or complete loss of hot water. When you call after hours, youâll speak to a local dispatcherânot a national answering serviceâand weâll give you a firm, up-front quote for the emergency diagnostic fee before dispatching a technician. Most critical parts are stocked on our service trucks, enabling same-visit repairs whenever possible.