Same-day Service

Same-day Service | Tank Water Heater | Plumbing | Johnson City

Need hot water right now? HEP’s same-day plumbing team in Johnson City is on call to diagnose, repair, or replace your tank water heater before dinner time. From a morning shower that suddenly turns ice-cold to a leaking unit soaking your garage, our licensed technicians arrive with fully stocked trucks, transparent pricing, and the know-how to restore comfort fast—often within hours of your first call.

Whether you’re upgrading to a high-efficiency model or squeezing a few more reliable years out of your current system, we handle every step: safety inspection, precise installation, code compliance, and haul-away. Backed by decades of local experience and a satisfaction guarantee, HEP makes sure you enjoy steady, affordable hot water without the wait. One visit, one solution, one less worry.

FAQs

What kinds of problems qualify for same-day tank water-heater service in Johnson City?

Any situation that leaves you without reliable hot water or creates a safety risk qualifies. That includes no hot water, a leaking tank, pilot-light or ignition failures, tripped reset buttons, pressure-relief valve discharges, and visible corrosion around fittings. If you call before 2 p.m., we can normally dispatch a licensed plumber, diagnose the issue, and either repair the unit or replace it the very same day.

Can you replace my conventional tank water heater the same day, and what determines if replacement is necessary?

Yes. We stock the most common 40-, 50-, and 75-gallon gas and electric models right here in Johnson City, so if your existing heater is leaking from the tank wall, more than 10–12 years old, or has a failed internal flue/burner assembly, replacement is usually the safest, most cost-effective option. If the problem is a serviceable part—thermostat, element, gas valve, anode rod, etc.—we can often repair it instead. Your technician will explain both options and provide an upfront price before any work begins.

What should I expect to pay for same-day tank water-heater installation?

Prices vary with capacity, fuel type, and code upgrades. In Johnson City, a straightforward 40- or 50-gallon electric replacement that meets existing code generally runs $1,100–$1,500 installed. Gas models usually range from $1,400–$1,900 because they require venting and gas-line work. Add-ons such as expansion tanks, drain-pan upgrades, or relocation of the unit are extra. We give you a firm, written quote on-site before proceeding, and there are no after-hours or weekend surcharges for true emergency calls.

Do I need a permit or inspection for a water-heater replacement in Johnson City?

Yes. Washington County and the City of Johnson City require a plumbing permit and, for gas heaters, a mechanical permit. As a licensed contractor, we handle the permit paperwork, schedule the inspection, and install the heater to current IPC and fuel-gas codes—including thermal expansion control, dielectric unions, seismic strapping if needed, and GFCI/AFCI electrical protection for electric units. Your quoted price includes permit fees and inspection coordination.

How long will the installation or repair take, and will I be without water?

Most same-day repairs take 60–90 minutes once we arrive. Full tank replacements average 2–3 hours, including draining the old heater, making new water and gas/electric connections, filling, purging air, and testing. Water service is typically interrupted for roughly half of that time; we restore cold water first, then hot once the new tank is operational. You’ll have hot water again within 30–45 minutes for electric heaters and almost immediately for gas models.

Are there energy-efficiency rebates or tax credits available for new tank water heaters?

For standard, non-condensing tank heaters, local utility BrightRidge currently offers a $50 rebate on ENERGY STAR® electric units with an EF ≥0.93. If you upgrade to a high-efficiency heat-pump water heater, you could qualify for a $300 federal tax credit under the Inflation Reduction Act plus up to $400 from BrightRidge. We’ll provide the necessary model numbers, receipts, and rebate forms and can install qualifying units the same day if you decide to upgrade.