- HEP Plumbing
- Upfront Pricing

Upfront Pricing
Upfront Pricing | Garbage Disposal Repair | Plumbing | Johnson City
When a seized impeller or unpleasant odor brings dinner prep to a halt, Johnson City homeowners count on HEP’s upfront pricing promise for fast, no-surprise garbage disposal repair. Our licensed plumbers arrive in fully stocked trucks, diagnose the issue on the spot, and quote a flat rate before any work begins—so you’ll know the cost to clear jams, replace motors, or fix leaks down to the penny.
Serving the Tri-Cities for more than 20 years, we back every repair with a workmanship guarantee and flexible scheduling, including 24/7 emergency service. If your disposal is beyond saving, we’ll guide you through efficient replacement options that fit your budget just as transparently. Call, click, or text today and enjoy the peace of mind that comes from honest plumbing pros who treat your kitchen like their own.
FAQs
How does upfront pricing work for garbage disposal repair in Johnson City?
Before any work begins, our technician will inspect your garbage disposal, diagnose the problem, and present a written, flat-rate price that covers all parts, labor, and taxes. The quote won’t change, even if the job takes longer than expected, so you always know the total cost before giving us the go-ahead.
What are common signs my garbage disposal needs professional repair?
Red flags include humming or buzzing without grinding, frequent circuit breaker trips, water leaking from the unit or sink flange, persistent clogs, a burned-rubber smell, or the reset button popping out repeatedly. If you notice any of these issues, shut off the power and schedule a service call to avoid further damage.
Do you carry replacement units if my disposal can’t be repaired?
Yes. Our service vans are stocked with several popular 1⁄3- to 1-horsepower disposals. If the motor is burned out, the grinding chamber is cracked, or the repair would cost more than half the price of a new unit, we’ll explain your options and, with your approval, install a new disposal on the same visit at a pre-quoted flat rate.
How quickly can a plumber reach my Johnson City home for disposal problems?
We offer same-day appointments throughout Johnson City and neighboring communities such as Elizabethton, Jonesborough, and Piney Flats. Calls placed before 2 p.m. are usually serviced the same day; after-hours or weekend emergencies are handled 24/7 for a small additional fee that is disclosed upfront.
Are your repairs and parts covered by any warranty?
All garbage disposal repairs come with a 1-year parts-and-labor warranty. If we install a new disposal, you’ll receive the manufacturer’s warranty (typically 2–5 years) plus our own 1-year labor guarantee. If the repaired component fails within the warranty period, we’ll return and fix it at no additional cost.
What can I do to prevent future garbage disposal jams and odors?
Run cold water before, during, and 15 seconds after use; feed food scraps gradually; avoid fibrous foods (corn husks, celery), grease, bones, and non-food items; grind ice cubes and a few citrus peels monthly to clean the blades; and pour a 1:1 solution of baking soda and vinegar down the drain every few weeks to neutralize odors. Regular maintenance reduces the likelihood of clogs and prolongs the motor’s life.