Water Testing

HEP PlumbingWater Testing

Water Testing | Water Purification | Plumbing | Jellico

At HEP, we believe every Jellico tap should pour confidence as well as crystal-clear refreshment. Our licensed technicians start with comprehensive water sampling and on-site digital analysis, uncovering everything from hard-water minerals to invisible contaminants. You’ll receive an easy-to-read report the same day, so you know exactly what’s flowing through your pipes—and how we can improve it.

Using those test results, we design a custom water purification strategy that can include whole-home filtration, reverse osmosis, softening, or targeted point-of-use systems. Installation is quick, neat, and backed by ongoing maintenance plans that keep your system performing for years. With HEP, Jellico families enjoy healthier water, longer-lasting appliances, and the peace of mind that comes from treating every drop with expert care.

FAQs

Why is professional water testing important for Jellico homes and businesses?

Jellico’s water can be influenced by old galvanized plumbing, agricultural runoff, and the area’s limestone geology, all of which may introduce sediment, metals, or excess hardness. A certified laboratory test pinpoints exact contaminant levels so we can recommend the right filtration or treatment equipment instead of guessing. Accurate data protects health, prevents scaling or staining in pipes and appliances, and ensures you meet any compliance requirements if you operate a food-service or medical facility.

What contaminants are most commonly found in Jellico’s municipal and well water?

Based on regional sampling, the issues we see most often are: • Elevated hardness (calcium and magnesium) that leaves spots and scale. • Iron and manganese, which cause orange or black staining and metallic taste. • Sulfur-reducing bacteria that create a “rotten-egg” odor. • Nitrates from lawn and farm runoff, a special concern for infants. • Low-level lead or copper leached from aging plumbing. • Cloudiness or turbidity after heavy rains. Our test panels screen for more than 100 parameters so no potential problem is missed.

How is a water test conducted and how long does it take to get results?

A licensed technician takes on-site samples at the kitchen tap and, if you have a private well, directly from the wellhead. Basic field tests for pH, hardness, iron, and total dissolved solids are completed immediately, giving you a snapshot in 10–15 minutes. The remaining samples are sealed and overnighted to our state-certified laboratory. Full analytical results—including metals, minerals, bacteria, and organic compounds—are typically ready within 3–5 business days, after which we email a digital report and schedule a consultation to explain the findings.

How often should I test my water in Jellico?

For homes on the municipal supply, we recommend a full test every two years or any time you notice a change in taste, odor, or color. Private well owners should test at least annually for bacteria, nitrates, and pH, with a comprehensive panel every two to three years. Additional tests are advised after flooding, new well construction, or major plumbing work. Frequent monitoring ensures purification systems remain correctly sized and tuned to current water conditions.

What purification solutions do you provide once a problem is identified?

We design systems tailored to the exact water profile: • Water softeners for hardness and minor iron. • Catalytic carbon or KDF units for chlorine, taste, and odor. • Air-injection and greensand filters for higher iron, manganese, or sulfur. • Reverse osmosis (RO) drinking stations for lead, nitrates, and dissolved solids. • UV disinfection for bacteria and viruses, particularly on private wells. Each installation includes professional plumbing integration, bypass valves for easy servicing, and a maintenance schedule so the equipment performs reliably for 10–15 years.

Are your technicians certified and are the purification systems guaranteed?

Yes. Our field staff hold Kentucky & Tennessee Journeyman Plumber licenses and Water Quality Association (WQA) CWS or CI certifications. All test procedures follow EPA and Tennessee Department of Environment & Conservation protocols. Equipment carries a 5- to 10-year manufacturer warranty, and we provide a one-year labor guarantee on every installation. Annual service plans are available for filter changes, sanitizing, and performance checks, ensuring your water stays clean and your investment is protected.

HEP Plumbing
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(423) 228-7696