- HEP Plumbing
- Transparent Pricing

Transparent Pricing
Transparent Pricing | Toilet Upgrades and Replacements | Plumbing | Jellico
From clogged, inefficient commodes to outdated fixtures that guzzle water, HEP’s licensed plumbers in Jellico make refreshingly quick work of every bathroom challenge. Our transparent pricing plumbing promise means you’ll know the full cost of parts, labor, and haul-away before a single bolt is loosened—no hidden fees, no surprise add-ons. We carry a curated lineup of high-efficiency models, comfort-height options, and smart toilets, so you can choose the perfect balance of performance, style, and savings.
Whether you want a subtle refresh or a complete overhaul, our toilet upgrades and replacements service is designed to keep downtime—and mess—to a minimum. We arrive on schedule, protect your home with clean work mats, and leave you with a spotless bathroom and a rock-solid warranty. Ready to flush away the old and welcome in the new? One call to HEP, and you’re well on your way to a smoother, cleaner, more efficient bathroom experience.
FAQs
How does your transparent pricing work for toilet upgrades in Jellico?
Before any work begins, our technician performs a no-cost on-site assessment of your current toilet and the surrounding plumbing. You then receive a written, line-item quote that lists the exact price for labor, the toilet model you select, any needed parts (flanges, supply lines, wax rings, shut-off valves, etc.), and local tax. The price you approve is the price you pay—there are no hidden trip charges, overtime fees, or unexpected add-ons after the job is completed.
What factors affect the cost of a toilet replacement?
The final price is based on: 1) the type of toilet you choose (standard gravity-flush, pressure-assisted, wall-hung, comfort-height, or high-efficiency), 2) whether the rough-in size matches the new unit (10", 12", or 14"), 3) any flange or drain repairs needed due to corrosion or rot, 4) upgrades such as bidet seats or soft-close lids, and 5) accessibility modifications like grab bars. Because we use flat-rate pricing, each of these items has a published cost that you can review before work starts.
Do you offer eco-friendly or water-saving toilet options?
Yes. We stock WaterSense-certified toilets that use 1.28 gallons per flush or less, as well as dual-flush models that allow you to choose between a light flush and a full flush. These fixtures can reduce water usage by up to 20,000 gallons per year in an average Jellico household and may qualify for Cumberland River Basin utility rebates. Our quote will show both the fixture price and the anticipated annual water-bill savings so you can make an informed choice.
How long does a typical toilet replacement take and what should I expect on installation day?
Most standard replacements take 1.5 to 2 hours. We start by protecting your floor with drop cloths, shutting off the water, draining and removing the old toilet, inspecting the flange, installing a new wax ring or rubber seal, setting and leveling the new toilet, connecting the supply line, and performing a leak test. We then caulk the base (if requested), haul away the old unit, and clean the work area. You will receive a completion checklist and warranty paperwork before we leave.
Will you dispose of my old toilet, and is there an additional fee?
Absolutely. Responsible disposal is included in every replacement package. We transport the old fixture to a certified recycling center where porcelain is crushed for roadbed aggregate. There is no extra charge unless you request same-day pickup of additional bathroom fixtures, in which case a small bulk-haul fee applies and is disclosed upfront.
Are permits required in Jellico for toilet replacements, and do you handle them?
For like-for-like toilet swaps, Jellico’s Building & Codes Department does not require a permit. If the job involves relocating the drain or modifying the vent stack, a plumbing permit and inspection are mandatory. Should a permit be needed, we complete the application, schedule the inspection, and include the permit fee in your flat-rate quote so you do not have to deal with city paperwork.