Certified Technicians

HEP PlumbingCertified Technicians

Certified Technicians | Tankless Water Heater Install | Plumbing | Jellico

When Jellico homeowners call on HEP’s certified technicians, they’re tapping into decades of plumbing know-how paired with the latest efficiency technology. Our pros arrive on time, protect your home with clean work mats, and handle every phase of a tankless water heater install—from safe gas or electric connections to precise venting and code-compliant setup. You’ll enjoy endless hot water, lower utility bills, and reclaimed closet space, all backed by workmanship and manufacturer warranties that keep your comfort secure.

Whether you’re upgrading an aging tank, building a new addition, or chasing energy-saving rebates, we make the process seamless. We haul away the old unit, register the new warranty, and walk you through maintenance tips so you get maximum lifespan from your investment. Schedule your Jellico tankless water heater install today and discover why neighbors trust HEP to keep the hot water—and peace of mind—flowing.

FAQs

What are the main benefits of installing a tankless water heater in my Jellico home?

Tankless (on-demand) units heat water only when you open a tap, eliminating standby losses and saving up to 40 % on water-heating energy. They provide endless hot water, take up far less wall space than a tank, have a life expectancy of 20+ years (about double that of a tank), and include advanced safety features such as over-heat cut-off sensors. Many local customers also appreciate that a properly sized tankless unit raises a home’s resale value and qualifies for federal tax credits or utility rebates when installed by a certified technician.

Are your Jellico plumbers certified to install any brand or model of tankless water heater?

Yes. Every technician on our Jellico team holds a Tennessee state plumbing license, OSHA safety training, and manufacturer-specific certifications from leading brands like Rinnai, Navien, Noritz, Rheem, and Bosch. This means we can honor factory warranties, program the control boards correctly, and perform start-up diagnostics required by the manufacturer. We are also bonded and insured, and we obtain all permits through the Campbell County Building & Codes Department on your behalf.

How long does a typical tankless water heater installation take?

For a straightforward replacement of an existing tank with a same-fuel-type tankless unit, the job usually takes 4–6 hours, including mounting the unit, rerouting water lines, installing the vent or exhaust, and commissioning the heater. If we must upsize a gas line, upgrade electrical service, or core-drill a new vent through masonry, the project can extend to a full day. We schedule most Jellico installations for morning start times so you have hot water again that evening.

Will I need to upgrade my gas or electrical service for the new tankless unit?

Possibly. Gas models often need a dedicated ¾- or 1-inch gas line to supply the higher BTU demand at start-up. Electric units may require a 200-amp service panel and multiple 40-50 A breakers. During the free in-home assessment, our certified technician measures your current supply capacity, calculates demand (GPM and temperature rise), and tells you exactly what, if any, upgrades are needed. We can handle gas piping, venting, electrical sub-panels, and coordinate with Jellico Utilities for meter upgrades when required.

What does a tankless water heater installation cost in Jellico, and do you offer financing?

Total investment—including the heater, parts, labor, permits, and removal of your old tank—typically ranges from $3,400 to $4,800 for most homes in Jellico. High-capacity or recirculation-enabled units can be higher. We partner with trusted lenders to offer 0 % APR financing for up to 12 months or low-interest plans up to 60 months, subject to credit approval. All quotes are provided in writing and remain valid for 30 days.

How do I maintain my tankless water heater, and do you provide service plans?

Tankless units need an annual maintenance visit to stay efficient and keep the warranty intact. Our technician flushes the heat exchanger with a vinegar solution to remove scale, cleans the inlet screen and air filter, checks venting and gas pressure, and updates firmware if applicable. Customers can enroll in our ComfortCare Plan, which includes the yearly flush, priority scheduling, 10 % off repairs, and automatic warranty documentation sent to the manufacturer. Many Jellico homeowners pair the maintenance visit with a whole-home plumbing inspection for extra peace of mind.

HEP Plumbing
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(423) 228-7696