- HEP Plumbing
- Trusted Brands

Trusted Brands
Trusted Brands | Tank Water Heater | Plumbing | Jellico
When Jellico homeowners need reliable hot water on demand, they turn to HEP for expertise and a curated lineup of trusted brands. Whether you’re replacing an outdated unit or outfitting a new build, our team matches you with the ideal tank water heater that balances performance, efficiency, and budget. From whisper-quiet operation to rapid recovery times, each model we install is backed by industry-leading warranties and the careful workmanship of our licensed plumbers.
HEP partners with names you already know—Rheem, Bradford White, and A.O. Smith—to deliver solutions built for years of worry-free comfort. We handle everything from precise sizing and seamless installation to timely maintenance and emergency repairs, so you can enjoy consistent, energy-smart hot water without lifting a finger. Ready to elevate your home’s comfort? Call HEP today and experience why Jellico families have trusted us for generations.
FAQs
Why should I choose a trusted-brand tank water heater for my Jellico home?
Established manufacturers—such as A. O. Smith, Rheem, and Bradford White—build their tanks with thicker glass linings, commercial-grade anode rods, and superior temperature controls. These features reduce corrosion, lower the risk of leaks, and provide steadier hot-water output. Trusted brands also offer longer warranties (sometimes up to 10–12 years) and maintain readily available replacement parts, which means faster, more reliable service for Jellico homeowners.
How do I determine the right tank size for my household?
Tank size is based on your home’s peak-hour demand. For a typical family of 2–3, a 40-gallon gas or 50-gallon electric unit is sufficient. Larger families or homes with soaking tubs may need 50–75 gallons. Our Jellico technicians perform a free usage assessment, factoring in the number of bathrooms, simultaneous appliance use, and local groundwater temperature, then recommend the ideal first-hour rating (FHR) and recovery rate so you never run out of hot water.
What is the life expectancy of a tank water heater and when should it be replaced?
Most quality tank heaters last 8–12 years in Jellico’s municipal-water conditions. You should consider replacement if the unit is over 10 years old, shows signs of rust around the base, produces discolored water, or requires frequent pilot-light or element repairs. Proactive replacement prevents unexpected tank ruptures and costly water damage.
Are high-efficiency models available, and will they save me money on utilities?
Yes. ENERGY STAR® gas tanks with electronic ignition and extra insulation achieve EF ratings of 0.64–0.73, while hybrid electric heat-pump tanks reach a Uniform Energy Factor (UEF) above 3.5. Upgrading from a standard model can reduce water-heating costs by 10–50 %, which, in Jellico’s utility market, typically translates to $50–$175 in annual savings. Rebates from TVA or manufacturer promotions may further offset the purchase price.
What routine maintenance does a tank water heater require?
1) Drain and flush the tank annually to remove sediment that insulates the burner or elements. 2) Inspect and replace the sacrificial anode rod every 2–4 years to slow corrosion. 3) Test the temperature-pressure relief (TPR) valve for safety. 4) Check the thermostat setting; 120 °F is usually sufficient to minimize scald risk and reduce energy consumption. Our Jellico plumbers offer a low-cost maintenance plan that covers these tasks and extends the warranty.
How quickly can your Jellico plumbing team install or replace a tank water heater?
We stock the most common 40-, 50-, and 75-gallon trusted-brand models in our local warehouse. Standard replacements can be completed the same day you call—often within 2–4 hours on site, including old-tank haul-away, code-compliant piping, and permit documentation for Campbell County. Emergency after-hours service is available 24/7 for leak situations.