- HEP Plumbing
- Smart Thermostats

Smart Thermostats
Smart Thermostats | Tank Water Heater | Plumbing | Jellico
Imagine stepping into a Jellico home where the water is always hot, the energy bills stay low, and the temperature seems to anticipate your every move. HEP pairs advanced smart-thermostat technology with our trusted plumbing expertise to keep your tank water heater running at peak efficiency. By letting intelligent controls learn your household’s habits and adjust heating cycles automatically, you get faster hot-water recovery, longer appliance life, and up to double-digit savings on utility costs—without lifting a finger.
From first consultation to flawless installation, our local technicians handle everything: right-sizing the equipment, integrating the smart thermostat, and offering ongoing support through the HEP Happy Guarantee. Whether you’re replacing an aging system or upgrading for smarter comfort, we make sure your Jellico home enjoys dependable hot water, round-the-clock monitoring, and a little extra peace of mind every time you turn on the tap.
FAQs
What is a smart thermostat for a tank water heater and how does it work?
A smart thermostat is an electronic control module that replaces or supplements the factory thermostat on your storage-type water heater. It connects to your home’s Wi-Fi network and uses sensors and algorithms to monitor water temperature, usage patterns, and local utility rates. Through a mobile app or web portal, you can schedule heating cycles, activate vacation mode, and receive real-time alerts. By heating water only when you need it—and at the most economical times of day—it increases comfort while lowering operating costs.
Will installing a smart thermostat really lower my energy bills in Jellico?
Yes. Field studies show smart thermostats can reduce water-heating energy use by 10–20 %. Savings come from three main features: (1) learning your household’s hot-water habits and avoiding standby heating during low-use periods, (2) letting you quickly activate vacation or away modes, and (3) shifting heating to off-peak hours if you’re on a time-of-use electric plan. In Jellico’s climate, where water entering the tank can be quite cool in winter, these optimizations often translate into $50–$120 in yearly utility savings for an average family of four.
Are smart thermostats compatible with every type or brand of tank water heater?
Most smart thermostats on the market are designed to work with standard electric water heaters up to 80 gallons that use screw-in heating elements. Gas and hybrid heat-pump units may require manufacturer-specific kits. During a free on-site assessment, our Jellico technicians verify the wattage, voltage, and mounting style of your existing thermostat wells. If your heater isn’t compatible, we’ll recommend alternative efficiency upgrades such as mixing valves, pipe insulation, or a new ENERGY STAR-rated heater.
Do I need a professional plumber to install a smart thermostat, or can I DIY?
While many homeowners with electrical knowledge can complete a DIY install, professional installation is strongly recommended. Our licensed Jellico plumbers: • isolate and drain the tank safely • ensure power is fully disconnected • replace or reseat heating elements and gaskets if needed • set up the smart controller on your Wi-Fi • program initial schedules and run leak and thermostat-well tests. A pro install usually takes about 90 minutes and preserves both manufacturer and workmanship warranties.
What maintenance or ongoing support does a smart thermostat require?
Beyond normal water-heater upkeep (flushing sediment, checking the anode rod annually), the smart thermostat itself needs little maintenance. We advise: • keeping firmware up-to-date via the mobile app • replacing batteries in any remote temperature sensors every 2–3 years, if applicable • verifying that alerts (e.g., leak detection) are enabled and directed to your preferred email/SMS. During our optional yearly tune-up in Jellico, we inspect wiring connections, test temperature probes, and recalibrate the thermostat to factory specs.
Will my tank water heater still operate if my Wi-Fi or power goes out?
Absolutely. The smart thermostat retains an internal backup schedule and temperature setting. If your Wi-Fi network drops, it continues heating water using the last programmed parameters, then syncs data once connectivity is restored. In a full power outage the unit behaves just like a standard heater—no water is heated until electricity returns—so you won’t lose the ability to draw existing hot water stored in the tank.