- HEP Plumbing
- Licensed Plumbers

Licensed Plumbers
Licensed Plumbers | Tank Water Heater | Plumbing | Jellico
When the chill of a Jellico winter creeps in, you need hot water you can rely on. HEP's licensed plumbers bring decades of local expertise to every installation, replacement, and repair, ensuring your tank water heater delivers consistent comfort day after day. From precise sizing that matches your family’s usage to code-compliant hookups, we handle the entire process with transparent pricing and a courteous smile—arriving on time, protecting your home with drop cloths, and cleaning up like we were never there.
Should your current unit rumble, leak, or run out too soon, our team is on call for swift diagnostics and honest recommendations. We stock trusted brands, offer energy-efficient upgrades, and back our workmanship with rock-solid warranties, so you can enjoy long, steamy showers without a second thought. Give HEP a ring today and discover why Jellico homeowners choose us to keep their hot water flowing.
FAQs
What are the most common signs my tank water heater needs service or replacement?
Warning signs include water that never gets hot enough, rumbling or popping noises caused by sediment buildup, rusty or discolored water, pooling or active leaks around the base of the tank, and a noticeable increase in energy bills. If your heater is more than 10–12 years old and shows any of these symptoms, a licensed Jellico plumber should inspect it promptly to determine if repair or replacement is the safest and most cost-effective option.
How long does a standard tank water heater last in Jellico’s climate?
With Jellico’s moderate but sometimes humid conditions, a properly installed and maintained gas or electric tank water heater typically lasts 8–12 years. Annual flushing to remove mineral sediment, checking the anode rod every 3–4 years, and ensuring the pressure-relief valve operates correctly can help you reach the upper end of that life span. Skipping maintenance can cut usable life by several years.
Do I need a permit to replace my water heater in Jellico, and will your licensed plumbers handle it?
Yes. Campbell County and the City of Jellico both require a plumbing permit and code inspection for any water heater replacement or relocation to ensure the new unit meets safety, venting, and seismic-strapping standards. Our state-licensed plumbers pull all necessary permits, schedule the inspection, and provide the final documentation, so you never have to navigate the paperwork or code compliance on your own.
What size tank water heater should I choose for my household?
Sizing is based on peak-hour demand. A household of 1–2 people usually needs a 30–40-gallon tank, 3–4 people a 40–50-gallon unit, and 5 or more people a 50–80-gallon tank. We also consider high-demand fixtures like oversized tubs or multiple showers, recovery rate (how fast the heater reheats water), and your available gas or electrical service. Our technicians perform a quick usage analysis during the estimate to recommend the most efficient capacity for your needs.
Will upgrading to a high-efficiency tank water heater save money on utilities?
High-efficiency gas units (0.65–0.75 UEF) and hybrid electric heat-pump water heaters (up to 3.4 UEF) can cut water-heating costs by 10–60 percent compared with standard models. Savings depend on current energy prices in Jellico, your family’s hot-water consumption, and the condition of the existing unit. We provide a cost-of-ownership comparison that shows projected payback time so you can make an informed decision.
How fast can your Jellico plumbers respond if my water heater is leaking?
Because a tank rupture can release 40–80 gallons of water in minutes, we offer 24/7 emergency response throughout Jellico and surrounding Campbell County. A licensed plumber is typically on site within 60–90 minutes of your call, day or night. While en route, we’ll guide you over the phone on shutting off the gas or electricity and closing the cold-water supply valve to minimize damage. We carry commonly used replacement tanks on our service trucks for same-day installation whenever possible.