Water Heater
Water Heater | Emergency Plumbing | Plumbing | Jellico
When your Jellico home suddenly loses hot water, HEP’s seasoned technicians arrive with the tools, parts, and know-how to restore comfort fast. From leaking tanks and sputtering pilot lights to mysterious pressure drops, we diagnose issues on the spot and explain clear, budget-friendly solutions. Our commitment to transparent pricing and tidy workmanship means you can focus on family while we handle the heat.
Because unexpected breakdowns rarely happen on a convenient schedule, our 24/7 emergency plumbing response ensures you never have to wait until morning. Whether you need a quick repair or a full water-heater replacement, we travel with premium components stocked on the truck, finish most jobs in a single visit, and back every fix with industry-leading guarantees—so the next time the hot tap turns cold, just call HEP and relax.
FAQs
What qualifies as a water-heater emergency, and do you offer 24/7 service in Jellico?
Any situation that risks flooding, scalding, gas leakage, or total loss of hot water—such as a ruptured tank, burst supply line, or leaking temperature-and-pressure (T&P) valve—counts as an emergency. Our licensed technicians are on call 24 hours a day, 365 days a year in the Jellico area, so you can reach us anytime at (XXX) XXX-XXXX for immediate dispatch.
How fast can your plumber get to my home in Jellico during an emergency?
Because we keep a dedicated on-call crew in Campbell County, the average arrival time inside Jellico city limits is 45 minutes or less after your call is confirmed. Weather, traffic, and mountain roads can affect travel, but we always provide real-time ETA updates by text or phone.
What should I do while waiting for the emergency plumber to arrive?
1. Turn off the cold-water shut-off valve located on the water-heater inlet. 2. If the tank is leaking or ruptured, close your home’s main water supply valve. 3. For gas heaters, rotate the gas control knob to the OFF position; for electric units, switch off the dedicated breaker at the panel. 4. Mop up standing water to prevent floor and drywall damage. 5. Do NOT attempt to open or drain a steaming tank—wait for our technician to assess it safely.
Can you repair all brands and types of water heaters on an emergency call?
Yes. Our trucks stock common parts for Rheem, Bradford White, A.O. Smith, State, Navien, Rinnai, and other major brands. We handle traditional tank, high-efficiency, and tankless units (natural gas, propane, or electric). If a proprietary part must be ordered, we can usually install a temporary mixing valve or provide loaner equipment to restore hot-water service the same day.
How much does an emergency water-heater repair typically cost in Jellico?
After a diagnostic inspection—priced at a flat $79 that is waived with repair approval—we provide a written, up-front quote. Most emergency repairs (element replacement, T&P valve, gas control, minor leak fixes) range from $250–$650. Major repairs such as heat-exchanger failure or tank replacement start around $1,200. We never charge hidden fees; night, weekend, and holiday service carry a modest $95 after-hours surcharge, disclosed before work begins.
Will my homeowners insurance or a manufacturer warranty cover emergency water-heater repairs?
Manufacturer warranties typically cover tank or component defects within 6–12 years, but not labor or damage to your home. We verify serial numbers and handle warranty claims on your behalf. For insurance, sudden and accidental water discharge is usually covered—minus your deductible—if you act promptly to mitigate damage. We provide detailed invoices, photographs, and moisture-mapping reports that meet insurance carrier requirements.