Certified Emergency Plumbers
Certified Emergency Plumbers | Emergency Plumbing | Plumbing | Jellico
When a pipe bursts at midnight in Jellico, HEP’s certified plumbers arrive with lights flashing, fully stocked vans, and the know-how to calm the chaos. Each technician is background-checked, licensed, and armed with cutting-edge leak detectors, drain cameras, and water-extraction gear, so what starts as an emergency ends in a clean, code-compliant fix. From frozen lines in February to overflowing toilets on the Fourth of July, we respond in minutes—not hours—because we live and work right here in Campbell County too.
Choose HEP for true 24/7 emergency plumbing backed by transparent pricing and a satisfaction guarantee. We treat your home with respect, explain every option before work begins, and tidy up before we leave so the only thing left behind is the peace of mind that your system is better than new. Call now, and let the region’s most trusted team turn today’s disaster into tomorrow’s relief.
FAQs
What qualifies as a plumbing emergency, and how quickly can your Jellico plumbers respond?
A plumbing emergency is any situation that threatens to damage your property, interrupt essential water service, or pose a health or safety risk—examples include burst pipes, sewage backups, overflowing toilets, gas-water heater leaks, and suddenly frozen pipes. Because we keep a dedicated on-call crew in Jellico 24/7, our average response time inside city limits is 30–45 minutes, even on weekends and holidays.
Are your emergency plumbers in Jellico fully certified and insured?
Yes. Every technician who arrives at your door carries a Tennessee Journeyman or Master Plumber license, manufacturer training certificates for major water-heater brands, and OSHA safety credentials. We also maintain general liability and workers’ compensation insurance that exceeds state minimums, so you’re protected against property or injury claims while we work on your home or business.
What areas around Jellico do you cover for 24/7 emergency plumbing service?
In addition to the City of Jellico, we provide round-the-clock service to Elk Valley, Newcomb, Habersham, Saxton, and communities along US-25W up to the Kentucky state line. If you’re within a 25-mile radius of downtown Jellico, we can usually dispatch a plumber immediately; if you’re farther out, call us and we’ll give you an accurate ETA before you book.
How much will an emergency plumbing call-out cost in Jellico, and do you provide upfront pricing?
Our standard after-hours diagnostic fee is $79 within Jellico city limits, which is waived if you approve the repair. Once we inspect the problem, you receive a flat-rate quote that covers labor, parts, and tax—no hidden overtime or travel surcharges. We also offer financing on repairs over $500 and accept all major credit cards so you can resolve the emergency without delay.
What should I do while waiting for the emergency plumber to arrive?
If safe to do so, shut off the main water valve (usually near your meter or where the service line enters the house) to minimize flooding. For water-heater leaks, turn off the gas or electricity at the breaker. Avoid using sinks or toilets if sewage is backing up, and keep children and pets away from the affected area. Document visible damage with photos for insurance purposes, then wait for our technician, who will call 10 minutes before arrival.
Can your emergency plumbers handle well-water and septic issues common in the Jellico area?
Absolutely. Many Jellico homes rely on private wells and septic systems, and our trucks carry submersible pump pullers, pressure tank parts, jetter hoses, and bacterial treatments specifically for rural setups. We can diagnose no-water conditions, replace well pumps, clear clogged septic lines, and coordinate full tank pumping if needed—24 hours a day.