24/7 Emergency Service
24/7 Emergency Service | Tank Water Heater | Plumbing | Jefferson City
Day or night, Jefferson City homeowners can count on HEP’s licensed plumbers to rush in when a tank water heater fails. We arrive fully equipped, diagnose the problem on the spot, and explain every repair option in plain English—whether it’s a blown thermostat, a leaking relief valve, or a complete unit replacement. With transparent, up-front pricing and no overtime fees, you’ll never be left guessing about the cost of restoring your hot water.
Because emergencies don’t wait for business hours, our dispatchers are standing by 24/7 to send help the moment you call. We stock our vehicles with name-brand components and new heaters, so most jobs are solved in a single visit. From the historic homes downtown to new builds along the Missouri River, HEP’s rapid response keeps Jefferson City showers hot, dishes spotless, and families comfortable.
Ready for peace of mind? Dial our emergency line now and feel the relief of having Mid-Missouri’s most trusted plumbing team on the way—no cold showers, no hassles, just honest service that HEPpened when you needed it most.
FAQs
What situations with my tank water heater count as an emergency?
Any time your water heater is leaking, producing no hot water, emitting a gas smell, showing signs of electrical failure (tripped breaker, burnt wiring), or creating unusual noises that suggest internal damage, it should be treated as an emergency. Unchecked leaks can flood a home in minutes, and gas or electrical issues pose serious safety risks.
How fast can your 24/7 emergency plumbers reach my home or business in Jefferson City?
Because our dispatch center and service trucks are based in Jefferson City, our average response time is 45 minutes or less—day or night, weekends and holidays included. When you call, a dispatcher immediately assigns the closest on-call plumber and tracks their arrival with GPS so you know exactly when help will arrive.
Are your technicians certified to work on both gas and electric tank-style water heaters?
Yes. Every plumber we send is state-licensed, carries up-to-date OSHA safety training, and holds manufacturer certifications for major brands such as Rheem, AO Smith, Bradford White, and Whirlpool. They are qualified to repair, replace, or install gas, electric, propane, and hybrid heat-pump tank heaters up to 120 gallons.
What should I do while waiting for the plumber to arrive?
1. Turn off power or gas: For electric units, shut off the breaker; for gas units, set the gas valve to “Pilot.” 2. Close the cold-water supply valve located above the tank to stop incoming water. 3. If leaking, attach a garden hose to the drain valve and route it to a floor drain or outside. 4. Do NOT attempt to tighten gas fittings or open the tank; leave that to the professional. Taking these steps limits water damage and keeps you safe until we arrive.
Do you keep replacement tanks and common parts in your service trucks?
Each emergency truck carries universal elements, thermostats, anode rods, T&P valves, gas control valves, expansion tanks, and plumbing fittings that cover 80% of repairs on the first visit. We also stock 40- and 50-gallon gas and electric tanks at our Jefferson City warehouse; if a full replacement is required, we can usually install the same day.
How is emergency service priced, and will I get a quote before work starts?
We charge a flat-rate diagnostic fee for after-hours calls that includes travel and a full inspection. Once we identify the problem, you receive an upfront, itemized quote for repair or replacement—no work begins until you approve it. Weekend or holiday rates are slightly higher, but we never add hidden fees, and we honor manufacturer warranties to lower your out-of-pocket cost.