Flat-rate Pricing

Flat-rate Pricing | Drain Opening | Plumbing | Jasper

When a clog stops your day in its tracks, HEP’s flat-rate plumbing service gets things flowing again—quickly, cleanly, and without surprise fees. Our licensed experts arrive with state-of-the-art equipment, quote you one transparent price before the work begins, and tackle the toughest drain opening challenges while you relax. No meters ticking, no hidden surcharges—just fast, friendly help that restores your sinks, tubs, and toilets to full speed.

Customers across East Tennessee love how we treat every home like our own: shoe covers on, messes cleaned up, and satisfaction guaranteed. Whether roots have invaded your main line or last night’s dinner has jammed the kitchen sink, count on HEP for reliable drain opening, 24/7 live support, and a workmanship warranty that keeps worries—and water—down the drain.

FAQs

What does your flat-rate drain opening service include?

Our flat-rate pricing covers a complete diagnostic of the clog, mechanical snaking of one interior drain line up to 100 ft, and a follow-up flow test to confirm the pipe is fully cleared. The price also includes the trip charge, protective floor coverings, cleanup of the work area, and a 30-day workmanship warranty—so there are no hidden add-ons once we arrive at your Jasper home or business.

How much does it cost and will the price change after you arrive?

For customers in Jasper and the surrounding area, our flat-rate fee for standard residential drain opening is $189. Because it is a fixed price, the amount will not change once the plumber is on site, provided the job remains within the scope described on this page (single drain, accessible clean-out, no collapsed or broken pipe). We believe in transparent, up-front pricing so you know exactly what you’ll pay before we begin.

What types of drains can you open with the flat-rate service?

The flat-rate covers most common interior drains, including kitchen sinks, bathroom sinks, tubs, showers, floor drains, laundry drains, and branch lines leading to the main. Main sewer line clearing may be quoted separately if it requires larger equipment or outside access, but we’ll let you know that before any work starts.

How soon can you arrive if I have a clogged drain emergency?

We offer same-day service throughout Jasper. Calls received before 2 p.m. are typically scheduled within a 2-hour arrival window that same day, and after-hours or weekend service is available for a modest emergency surcharge that we disclose over the phone. Our fully stocked vans allow most drains to be cleared on the first visit without delay.

Are there any situations where additional charges might apply?

Rarely. Additional costs arise only if: (1) the plumber discovers a collapsed, broken, or root-intruded pipe that cannot be cleared with standard snaking; (2) specialized equipment such as hydro-jetting is required; or (3) a roof vent or inaccessible clean-out must be used. In these cases we’ll explain the findings, provide options, and secure your approval before any extra work or charges are incurred.

How can I prevent my drains from clogging again?

After clearing the line, our technician will offer tailored advice, but general tips include: avoid pouring grease down kitchen sinks; run hot water after every use; use hair strainers in shower and tub drains; flush only toilet paper (no wipes or hygiene products); and schedule an annual prevention service if your home has a history of tree-root intrusion. We can also perform a discounted camera inspection during the same visit if you’d like to see the condition of your pipes.