System Selection

HEP PlumbingSystem Selection

System Selection | Water Purification | Plumbing | Jamestown

Imagine turning on your tap in Jamestown and tasting water that’s as crisp and refreshing as a mountain spring. HEP’s experienced plumbers make that possible by guiding you through the maze of filters, softeners, UV units, and reverse-osmosis systems to pinpoint the perfect fit for your home or business. From the first water test to the final installation, our team explains every option in clear, neighborly language, so you never feel overwhelmed by technical jargon or high-pressure sales tactics.

With HEP handling your water purification project, you gain more than cleaner water—you gain peace of mind. Reduced mineral buildup, longer-lasting appliances, and fewer plastic bottles are just the beginning; our tailored maintenance plans keep everything running flawlessly long after the job is done. Call today and discover why Jamestown households have trusted HEP for decades when they demand purity at every pour.

FAQs

What types of water-purification systems work best with Jamestown’s municipal water?

Jamestown’s public supply is treated with chlorine and generally registers moderate hardness (6–8 gpg) and detectable levels of dissolved solids. For most homeowners we recommend a dual-stage approach: (1) a whole-house activated-carbon or catalytic-carbon filter to remove chlorine, chloramine, tastes, and odors, followed by (2) a point-of-use reverse-osmosis (RO) system under the kitchen sink to strip out dissolved solids, lead, nitrates, and micro-contaminants. If you rely on a private well, we first perform a comprehensive lab analysis and may add UV disinfection or iron/sulfur reduction equipment as needed.

How do I determine the right system size and flow rate for my household?

System sizing is based on two factors: peak flow demand and daily water usage. We calculate peak flow by counting simultaneous fixtures (e.g., two showers + dishwasher ≈ 8 gpm). Whole-house filters and softeners should be rated at or above that number to prevent pressure drop. For RO units, we match the membrane production rate (50–100 gpd for most families) to your average daily drinking-and-cooking requirement. During the free on-site assessment we also measure static pressure and pipe diameter to ensure the selected equipment integrates smoothly with your existing plumbing.

Will a reverse-osmosis system also soften my water or do I need a separate softener?

Reverse-osmosis removes up to 95 % of dissolved minerals—including calcium and magnesium—so the water dispensed at the RO faucet is inherently soft. However, an under-sink RO treats only its dedicated tap, not showers, laundry, or appliances. If you experience scale build-up in the water heater or on fixtures, you’ll still want a whole-house softener or scale-control unit upstream. In many Jamestown homes we pair a salt-based softener with an RO system: the softener protects plumbing and extends the RO membrane’s life, while the RO provides premium drinking water.

What routine maintenance should I expect after installation?

Maintenance is straightforward: 1) Replace sediment and carbon pre-filters every 6–12 months depending on usage and water quality; 2) Sanitize and change RO membranes about every 3–5 years; 3) For softeners, replenish salt or potassium chloride pellets monthly and schedule an annual valve/service check; 4) Whole-house carbon systems need media replacement roughly every 5-7 years. We offer a low-cost service plan that reminds you when parts are due and includes annual water tests to verify system performance.

Does installing a purification system require major changes to my plumbing?

In most cases no. Whole-house units are spliced into the main supply line near where it enters the building, usually in the basement or utility room. Installation involves adding two shut-off valves and a bypass loop so you still have water during servicing. Under-sink RO systems connect to the cold-water angle stop, the drainpipe, and use a ¼-inch line to feed a dedicated drinking faucet. All work is performed by our licensed Jamestown plumbers and complies with local code; typical downtime is under 2 hours, and no walls or floors are removed.

What will the system cost and are there any local rebates or financing options?

A basic under-sink RO system starts around $475 installed, while a complete whole-house carbon filter + softener combo ranges from $1,800 to $3,200 depending on capacity. Well-water packages that include UV disinfection or iron removal can run $3,000–$5,000. We partner with Synchrony to offer 0 % financing for 12 months, and National Grid’s energy-efficiency program currently provides a $150 rebate on high-efficiency softeners. During your consultation we give a written, line-item quote and walk you through all available incentives so there are no surprises.

HEP Plumbing
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(423) 228-7696